Technical Customer Support and Onboarding Specialist for modern SportsTech b2b SaaS to $2000

We're a modern club management and court booking solution for racquet sports club and indoor golf clubs: https://www.getopencourt.com/

We're operating primarily on the US market.

What you'll do:

- Help onboarding new customers (typically tennis, pickleball, padel sports clubs, indoor golf simulator clubs, volleyball clubs, etc)

- Help them set up their club account on our platform, help them understand

- Perform ongoing support for customers after they're onboarded

- Help customers understand how to align their club management needs with what our platform can offer

- Help customers debug any issues they're dealing with

- Handle requests that are incoming via email and WhatsApp/Telegram

- Contribute into our Knowledge Base based on the frequently asked questions

You:

- Have very comfortable spoken English

- OK with working US work hours

- Can't live without using AI tools (chatgpt/claude/etc)