Head of Operations and Technology

 Location: Remote 
 Employment type: Full-time
 Salary: TBD
 Contract type: White contract, bank transfer, Service Agreement

About the company:
We are a fast-growing company specializing in SaaS integrations (Monday.com, Make, n8n). We implement business process automation, CRM systems, and integrations for our clients.

Responsibilities:

• Lead teams of specialists and projects, monitor task completion and working hours.
• Develop the technology strategy for the team and integration processes aligned with business goals.
• Participate in initial client meetings: understand their needs, present the company’s capabilities, translate business requirements into technical solutions, provide client updates, and manage the full communication cycle throughout the project.
• Handle practical production tasks and set an example for the team.
• Optimize existing processes, implement quality standards, and monitor KPIs and project timelines.
• Manage operational risks and maintain order in team operations and client interactions.

Requirements:

• Fluent in Hebrew and proficient in English.
• 3+ years of experience managing projects or teams, preferably in SaaS / IT.
• Hands-on experience implementing SaaS solutions, integrations, and CRM systems.
• Ability to perform tasks alongside the team.
• Excellent communication skills and ability to explain technical solutions to clients.
  
   

What we offer:

• Work on dynamic projects with real tasks and clients.
• Opportunity to influence processes and grow the team.
• White contract with bank transfers and Service Agreement.
• Participation in exciting integration and automation projects.