Technical Operations Manager

We’re scaling a high-volume newsletter business and are looking for a Technical Operations Manager to own the infrastructure that powers our growth.

This role is responsible for building, maintaining, and scaling the technical foundation behind our newsletter operations: accounts, domains, access environments, templates, and workflows. Think of it as running a production-grade newsletter factory — fast, repeatable, secure, and resilient.

You will operate hands-on. Speed matters. Precision matters. Stability matters even more.
The goal is to reliably launch and maintain 10+ new newsletter setups per week without creating long-term risk or operational debt.

This is not a support role and not a coordination role. You will personally execute, document, standardize, and improve the systems that allow the company to scale.
 

Key Responsibilities

Account & Platform Operations

• Create, configure, and maintain accounts across newsletter and supporting platforms at scale
• Manage access securely using multilogin or isolated browser environments
• Ensure consistent setup standards across all new accounts

Infrastructure & Risk Management

• Set up and maintain proxy infrastructure for safe, segmented operations
• Understand platform constraints, enforcement patterns, and failure modes
• Design setups that minimize flags, downtime, and operational risk

Domains & DNS Management

• Register and manage domains used for newsletter operations
• Configure DNS correctly (SPF, DKIM, DMARC, routing, platform connections)
• Maintain clean domain organization and lifecycle management

Templates & Standardization

• Build and maintain standardized templates for newsletter setups
• Work in structured batches (5–10 at a time) to maximize speed and consistency
• Document repeatable workflows and setup logic

Maintenance, Monitoring & Troubleshooting

• Monitor accounts and infrastructure for issues (logins, domains, platform errors)
• Troubleshoot and resolve problems quickly to keep operations running
• Identify weak points in the setup and proactively improve them

Automation & Scale

• Identify opportunities for automation and process optimization
• Implement scripts, tools, or integrations to reduce manual work
• Continuously improve speed without sacrificing stability

Requirements

• Proven experience in high-volume account or platform setup (email platforms, SaaS tools, ad platforms, or similar environments)
• Strong understanding of multilogin setups, environment isolation, and proxy usage
• Hands-on experience with domains and DNS management
• Comfortable working with fast, repetitive, precision-critical processes
• Strong attention to detail — small mistakes create large problems at scale
• Ability to work independently and take full ownership of outcomes
• English level: C1 (required)
   

Nice to Have

• Experience with scripting or automation (Python, n8n, Zapier, similar tools)
• Experience supporting growth, marketing, or publishing teams
• Strong documentation habits (SOPs, checklists, internal guides)