Support Manager

Hi there!
We are Anyforsoft, an outsourcing IT company that has been helping clients from Europe and US build scalable systems in domains such as EdTech, eCommerce, media and more for over 10 years.
We’re currently looking for a proactive and result-oriented Suport Manager who will help us manage content effectively and build strong relationships with our customers.

What You’ll Do:

• Maintain and support e-commerce platforms and content management systems (CMS)
• Manage product data creation, updates, and system synchronization
• Provide technical support for promotions, campaigns, and digital initiatives
• Troubleshoot platform issues and user access problems
• Support internal teams with system usage, workflows, and technical processes
• Handle customer and operational support requests related to digital platforms

 We Expect That You Are:

• A confident English speaker (C1 level or higher)
• Experienced in website content management, including creating and updating product listings
• Familiar with supporting promotional campaigns and assisting customers throughout their journey
• Highly detail-oriented
• Stress-resilient and able to perform effectively under pressure
• A fast learner
• Comfortable working with high volumes of customer requests, operational tasks, and tight deadlines while maintaining accuracy and a professional tone
• Proactive, able to work independently, and capable of taking full responsibility for business outcomes

What We Offer:

• Remote work, flexible working hours.
• A supportive, open-minded culture that encourages initiative and professional growth.
• Regular performance reviews and transparent feedback.
• Mentorship, clear goals, personal development plan with real opportunities for career growth.
• 18 paid vacation days per year.
• Full accountant and legal support.
  Are you interested?
  Submit your application!