Account Manager

Role Summary: The Channel Account Manager is responsible for onboarding new partners and setting them up for long-term success. Following the initial sale and payment, this role takes ownership of the relationship to drive account expansion and ensure consistent repeat business. You will act as a strategic advisor to our partners, proactively designing and implementing sales campaigns to make Skylum their top-performing software vendor.

Requirements

• Minimum of 3 years of experience in Account Management or Partner Success within the technology sector
• Proven track record of driving revenue growth within an existing portfolio of accounts
• Experience in resolving complex partner-related issues
• Strong proficiency in maintaining CRM data and producing accurate revenue forecasts
• Willingness to travel when required (business trips 1 per quarter)
• Willingness to work in the Warsaw office 
• Excellent command of English, both written and spoken
   

Highly Preferred Qualifications

• Experience in channel sales or partner management
• Experience in eCommerce environments (eCommerce, retail, or distribution), with an understanding of online sales drivers, digital promotions, and marketplace dynamics
• Experience working in product-based companies

Skills and Competencies

• Ability to quickly build and maintain trust to develop long-term professional relationships
• Proactive mindset, with the ability to initiate growth opportunities rather than wait for partner requests
• Strong commercial and numerical skills, enabling independent calculation of margins, discounts, and tiered pricing structures
• Ability to remain calm and effective when resolving partner issues or operating in high-pressure situations
• Strong problem-solving skills with a focus on finding practical, win-win solutions
• Consultative approach, providing expert guidance to help partners optimize their sales strategies
• Strong communication skills and the ability to work effectively across different cultures and business environments

Responsibilities:

• Lead the onboarding process for new partners to ensure they are fully equipped to effectively sell Skylum products.
• Drive the transition from a first-time buyer to a consistent, active partner through dedicated support and engagement.
• Proactively design and implement tailored marketing campaigns and sales incentives for your partners.
• Act as a business advisor by analyzing partner sales channels and suggesting improvements to increase the visibility and sales volume of Skylum products.
• Develop and execute expansion strategies to increase the revenue of the assigned partner portfolio.
• Provide training and enablement to partners regarding Skylum’s products and technologies.
• Act as the internal advocate for partners to resolve friction points in pricing, assets, or technical support.
• Take full ownership of revenue goals for the assigned partners.
• Deliver regular reports on partner health, repeat purchase rates, and revenue forecasts. 

What we offer:

For personal growth:

• A chance to work with a strong team and a unique opportunity to make substantial contributions to our award-winning photo editing tools;
• An educational allowance to ensure that your skills stay sharp;
• English and German classes to strengthen your capabilities and widen your knowledge.

For comfort:

• A great environment where you’ll work with true professionals and amazing colleagues whom you’ll quickly call friends;
• The choice of working remotely or in our cozy office space located in Kyiv’s Podil, equipped with everything you might need for productive and comfortable work.
• The office is prepared for productive work in any conditions, including blackouts, since there are Starlinks, uninterruptible network connections, and two internet providers.
• There are also additional co-working spaces for the team in Lisbon and Warsaw.

For health:

• Medical insurance (for UA-based employees);
• Twenty-one days of paid sick leave per year;
• Paid psychological support (6 psychotherapy specialists to choose from)

For leisure:

• Twenty-one days of paid vacation per year;
• Fun times at our frequent team-building activities.

If you are looking forward to working with true professionals and simply wonderful people and create an amazing product — we are waiting for your CV!