Bilingual Virtual Client Onboarding and Support

We are a fast-growing credit consulting company that helps clients boost personal credit and obtain business credit. We are looking for a highly motivated, responsible, and trustworthy bilingual virtual assistant (Russian & English) to join our team.
 

This role requires working Monday–Friday, 9:00 AM – 5:00 PM Pacific Time. We need someone who actually works during work hours, communicates professionally, and takes ownership of tasks.
 

Key Responsibilities:

• Onboard new clients and guide them through the credit improvement and business credit process
• Communicate with clients in English and Russian (calls, messages, emails)
• Answer client questions and provide ongoing support
• Manage CRM systems and client records
• Draft emails, follow-ups, and client communications
• Be proactive and creative in solving client issues
• Assist with sales-related tasks when needed
   

Requirements:

• Fluent in English and Russian (spoken and written)
• Fast computer and high-speed stable internet
• Excellent typing and writing skills
• Experience working with CRM systems and email communication
• Organized, self-motivated, detail-oriented, and trustworthy
• Ability to work independently and follow SOPs
• Sales experience is a big plus
   

Benefits – We Offer:

• 100% paid sick leave
• 7 working days of paid vacation (increases with time at the company)
• Competitive salary with annual salary promotions
• Professional growth & career development opportunities
• Internal training and mentorship
• Opportunity to develop high-value skills in financial and credit industries