Billing Operations Manager

A-Players is looking for a Billing Operations Manager to join our Billing team and build and own the payment analytics and operational data foundation, launch reconciliation from scratch, and drive fees & cost transparency across multiple PSPs. You’ll work closely with the Head of Payments, Analytics, Engineering, and Finance to improve approval rates, processing stability, and overall payment costs -  with a direct impact on revenue and the company’s risk profile.

Ready to take ownership and build reconciliation and payment analytics from the ground up? Apply now or DM us with your CV!
 

Responsibilities

• Own payment analytics and the operational data layer (payments & billing)
• Building and developing reconciliation processes, fee and cost analysis, payment operations, and risk alerting
• Monitoring payment approval rates, processing stability, and overall payment costs
• Ensuring transparency of payment data for Payments, Finance, and the business
• Define data and table requirements and setting tasks for the Data Engineering team related to PSP data integrations
• Have a direct impact on revenue, payment costs, and the company’s risk profile
   

What We Look For

• 2+ years of experience in the billing, payments, or subscriptions domains
• Strong understanding of billing as a product, including payment flows, retries, routing, cascading, and reconciliation
• SQL proficiency (joins, aggregations; window functions are a plus) and experience with BI tools such as Tableau, Power BI, or Looker
• Strong analytical mindset and ability to use analytics as a product tool, including metrics, reporting, and data-driven decision-making
• Experience working with payment service providers and payment orchestration solutions such as Stripe, Adyen, PayPal, Checkout, Nuvei, or similar
• Ability to build a product roadmap, prioritize initiatives, and define requirements for Engineering and Data teams
• Experience working with fees, pricing, or other cost-related aspects of billing
• Understanding of risk and chargeback processes at the product feature level
• English proficiency at an Upper-Intermediate level
   

Nice to have

• Experience working with B2C subscription-based products and recurring billing
• Understanding of data models and experience participating in data structure design
• Experience with Primer or similar payment orchestration platforms
• Experience working in high-volume or multi-geo payment environments

We Offer

• Exciting challenges and growth prospects together with an international company
• High decision-making speed and diverse projects
• Flexibility in approaches, no processes for the sake of processes
• Effective and friendly communication at any level
• Highly competitive compensation package that recognizes your expertise and experience, Performance Review practice to exchange feedback and discuss terms of cooperation
• Flexible schedule, opportunity to work in a stylish and comfortable office or remotely
• Respect for work-life balance (holidays, sick days - of course)
• Bright corporate events and gifts for employees
• Additional medical insurance
• Compensation for specialized training and conference attendance
• Restaurant lunches at the company's expense for those working in the office, endless supplies of delicious food all year round