PMO Senior Manager

The CHI Software team is not standing still. We love our job and give it one hundred percent of us! Every new project is a challenge that we face successfully. The only thing that can stop us is... Wait, it’s nothing! The number of projects is growing, and with them, our team too. And now we need a PMO Senior Manager.

Who we are looking for

A PMO professional who combines rigour with agility, ensuring governance adds value rather than overhead.
Someone passionate about enabling delivery teams and improving visibility through modern tools and practices.
A collaborator who thrives in dynamic, multi-workstream environments and champions continuous improvement.

Requirements:

• Proven experience in PMO roles within Agile environments, ideally on large-scale programmes;
• Strong understanding of Agile frameworks (Scrum, SAFe, Kanban) and ability to integrate them with traditional governance;
• Advanced proficiency in JIRA configuration and reporting;
• Exceptional communication and stakeholder management skills;
• Ability to interpret data and translate insights into meaningful actions;
• Experience managing financials, KPIs, risks, and dependencies in complex programmes;
• Demonstrable experience in people and capacity reporting within complex, multi-workstream programmes;
• Strong analytical skills with the ability to interpret resource data and translate it into clear, actionable recommendations for leadership;
• Proficiency in using project management and reporting tools (such as JIRA, Power BI, or similar) to visualise and communicate resource allocation and capacity trends;
• A proactive, innovative mindset focused on value creation, not bureaucracy.
   

Key Responsibilitie:

• Develop and maintain project management standards and processes based on our unified methodology, ensuring compliance and effective governance without unnecessary overhead;
• Support the Programme Team in creating and managing programme and project structures aligned to strategic objectives, ensuring prioritisation and coordination across the organisation;
• Manage financial and KPI information for the programme, working closely with the team to ensure costs remain within expectations;
• Provide accurate, timely reporting to support informed decision-making;
• Identify and manage dependencies, risks, and issues across workstreams, developing mitigation strategies, and ensuring they are tracked and reported effectively;
• Configure and manage JIRA to execute day-to-day programme activities and maintain a single source of truth;
• Develop dashboards and reporting mechanisms that provide real-time visibility for stakeholders;
• Use data and analytics to deliver insights that add value and inform strategic decisions;
• Highlight trends, risks, and opportunities through meaningful metrics;
• Provide regular status updates to the executive board and senior management, ensuring clarity on progress and any issues impacting delivery;
• Act as a trusted advisor, communicating complex information in a clear and compelling way;
• Mentor and develop team members, share knowledge and best practices to improve delivery efficiency;
• Drive innovation in PMO practices, promoting transparency and collaboration across the programme;
• Develop and maintain robust processes for tracking people’s allocation and capacity across all programme workstreams, ensuring optimal resource utilisation and early identification of gaps or bottlenecks;
• Produce regular, data-driven reports on workforce allocation, availability, and forecasted demand, providing actionable insights to delivery leads and senior management;
• Collaborate with team leads and Delivery Ops to ensure accurate headcount, skills mapping, and future capacity planning, supporting both short-term delivery and long-term strategic workforce needs;
• Leverage tooling (e.g., JIRA, dashboards) to provide real-time visibility of people’s allocation and capacity, enabling transparent decision-making and proactive adjustments.
   

Our perks

• Covered vacation period: 20 business days and 5 days off;
• Free English classes;
• Flexible working schedule;
• Truly friendly and supporting atmosphere;
• Working remotely or in one of our offices;
• Medical insurance for employees from Ukraine;
• Compensation of psychological counseling;
• Legal support;
• Relocation assistance.