product manager (loyalty squad) to $6000
About the company
Turning marketing into a market-domination weapon, we created a new category - the marketplace for future customers. Businesses shop for leads as they shop for products in e-commerce: you see everything about a lead before you buy - full transparency, control, and predictable outcomes. We’re the #1 lead marketplace in the USA, and we’re accelerating.
Role overview
We’re hiring a Senior Product Manager for the Loyalty Squad - the team responsible for keeping buyers with us and reducing churn in the first 90 days. You will own the retention system: why customers stay, buy again, and get real results through the product. This role exists to turn the first 90 days from a risk zone into predictable LTV growth and repeat revenue.
🔧 What You’ll Be Doing:
- Own the squad’s core metrics - 90-day churn, retention, repeat purchase rate, FPM adoption, and LTV
- Build and ship product mechanisms that keep buyers engaged and reduce churn in the first 30-90 days
- Drive FPM adoption through product - onboarding, in-product guidance, usage scenarios, and value delivery
- Identify real churn reasons through data and customer insights and solve them with product changes (not manual “support hacks”)
- Build a roadmap focused on impact - fast releases, experiments, and measurable results
- Partner with Engineering, Analytics, Customer Success, and Sales to make retention part of the system, not hero work
- Use AI and automation to scale loyalty - personalization, triggers, smart recommendations, and churn-prevention flows
✅ What Makes You a Strong Fit:
- 4+ years of Product Management experience (Senior PM / Lead PM level)
- Strong background in retention / churn reduction / lifecycle product in SaaS or marketplaces
- Proven ability to move key metrics - retention, churn, LTV, repeat purchases, activation
- Deep understanding of PLG and the customer lifecycle - onboarding, activation, habit loops, expansion
- Data-driven mindset - cohorts, funnels, A/B testing, product insights
- Strong ownership - you execute without being micromanaged and deliver outcomes
- English level strong enough for daily work - async communication, documentation, and calls
➕ Bonus if you have:
- Experience building anti-churn systems for the first 30-90 days after purchase
- Experience driving adoption via product onboarding (guides, checklists, triggers)
- Understanding of B2B retention and “value enforcement” mechanics
- Experience implementing AI/automation for personalization and retention
- Experience in high-tempo teams where speed matters more than perfection
🎁 Why You’ll Love It Here:
- You’ll work at the core of a product-led, AI-powered startup where data drives every decision
- Your work will ship fast and impact thousands of users
- High autonomy, low bureaucracy: we trust you to own your domain
- Remote-first culture with flexible hours and async-friendly communication
- Salary (fixed base) ABOVE the market average
- A smart, passionate team that moves fast, supports each other, and builds cool stuff
- 15 paid vacation days plus 5 paid sick days annually
- Paid access to courses, books, and growth resources
- Real decision-making power and ownership of your results
Required languages
| English | C1 - Advanced |