Account Manager

Are you looking for a team where technology and passion come together to create amazing products?

If you enjoy tackling complex engineering challenges, working with cutting-edge technologies, and developing ML solutions for online casinos — we have the perfect opportunity for you!

We are an innovative iGaming solution, and we’re looking for a Lead Account Manager to help us revolutionize the industry!

This role is about building strong relationships and keeping everything running smoothly between our clients, providers, and internal teams.

What you’ll be doing:

• Manage day-to-day communication with clients from onboarding to daily support
• Respond to incoming requests: operational, technical, and commercial
• Set up and coordinate promos with clients and providers
• Jump on calls to review results, gather feedback, and plan next steps
• Keep in touch with game providers to align on activities and priorities
• Work with the tech team to solve issues and deliver what clients need
• Spot problems, collect clear info, and report it properly for fast resolution
• Gather feedback from partners and turn it into product or process improvements.
• Attend iGaming events and conferences to meet partners and stay in touch with the market

You’ll be a great fit if you have experience with:

• Experience in account management, partner success, or similar roles
• Confident communication and relationship skills
• Ability to build trust and maintain strong long-term connections
• Basic understanding of technical topics like APIs, integrations, bug tracking
• Good multitasking and time management in a fast-moving environment
• Proactive mindset with a strong sense of ownership
• Solid spoken and written English (Upper-Intermediate or better)

Bonus points:

• Experience in iGaming (aggregators, game providers, operators)
• Comfortable with tools like Jira, Confluence, and Service Desk

A little about us:

We are an innovative iGaming platform. We combine advanced technology with high engineering standards, believing that the best products are born where cutting-edge technical solutions meet deep business expertise.

For over five years, we have:
- Built a comprehensive platform aggregating games from top providers using microservices architecture, cloud infrastructure, and CI/CD approaches.
- Optimized high-load services processing millions of gaming sessions worldwide.
- Implemented ML/AI solutions for process automation, player behavior analytics, and security enhancement.

Why join us?Challenging engineering tasks

✔ Work with cloud technologies, distributed databases, and microservices architecture.
✔ Optimize high-load services for consistently low latency.

Technology leadership

✔ We follow best practices in software development (clean code, TDD, automated testing).
✔ We use Agile and DevOps methodologies and actively integrate ML/AI for innovative player analytics, data verification, and anti-fraud solutions.

Growth dynamics & freedom of action

✔ We make decisions quickly and experiment with new approaches.
✔ This is the perfect place for those who want to bring their ideas to life while working alongside highly skilled colleagues.

Perks from Company:

We want you to feel comfortable and enjoy your work!

• Flexibility — forget strict schedules and office constraints. Work when you’re most productive and from wherever suits you best.
• Time to recharge — 20 paid vacation days + 15 additional unpaid days if needed.
• Your special day off — birthdays are for cake, gifts, and relaxation, not deadlines!
• Health first — we reimburse medical expenses so you can take care of yourself without stress (available in Ukraine).
• Hassle-free sick leave — 12 days without any paperwork + 10 more with a doctor’s recommendation, including mental health days.
• Support during life’s key moments — we provide financial aid for major life events such as weddings, childbirth, or kindergarten expenses (in Ukraine).

What’s next?

1. Interview with a recruiter
2. Technical interview
3. Final interview

(*Some positions may require a test task or an additional interview with the department head.)

If we’re a great match — welcome to the team!

We’re looking forward to meeting you!