Technical Program Manager / Product Operations Lead

Mission: Own day-to-day execution across product, engineering, integrations, and customers. Convert direction into clear requirements and drive delivery end-to-end so the CTO is not in the weeds.

Responsibilities

• Own backlog, sprint planning, grooming, and delivery tracking.
• Turn direction into PRDs, technical specs, and Jira/Linear tickets.
• Coordinate integrations (CRMs, APIs, webhooks, data syncs).
• Manage SOW execution, timelines, risks, and customer communication.
• Drive release readiness, QA coordination, and go-live checklists.
• Maintain product, integration, and decision documentation.

Required Experience

• 4+ years in SaaS delivery, technical program management, or product ops.
• Solid understanding of APIs, data models, auth, and cloud-based systems.
• Proven cross-functional execution with engineers, QA, sales, and customers.
• Strong prioritization, follow-through, and unblocker mindset.

Nice to Have

• CRM / integration-heavy platforms.
• Startup or scale-up experience.
• Technical background (engineering, solutions, systems).

Working Model

• Remote.
• Full-time or long-term contract.
• High autonomy, minimal oversight, outcome-driven.