Product Manager

PwC is a global network of more than 370,000 professionals in 149 countries that turns challenges into opportunities. We create innovative solutions in audit, consulting, tax and technology, combining knowledge from all over the world.

PwC SDC Lviv, opened in 2018, is part of this global space. It is a place where technology is combined with team spirit, and ambitious ideas find their embodiment in real projects for Central and Eastern Europe.

What do we guarantee?

• Work format: Remote or in a comfortable office in Lviv - you choose.
• Development: Personal development plan, mentoring, English and Polish language courses.
• Stability: Official employment from day one, annual review of salary and career prospects.
• Corporate culture: Events that unite the team and a space where everyone can be themselves.

Join us as a Senior Product Manager at PwC, where you will play a vital role in steering the development and enhancement of our Service Asset and Configuration Management (SACM) offerings on the ServiceNow platform. Collaborate with cross-functional teams, including developers, designers, and stakeholders, to deliver innovative, high-quality solutions that meet our business goals and client needs.

As the SACM Product Manager, you will lead the charge in aligning ServiceNow SACM offerings with PwC’s business objectives, ensuring they meet customer requirements and industry best practices. Your deep understanding of ServiceNow modules, combined with product management expertise, will be crucial in driving these initiatives forward.

Key Responsibilities:

• Innovate and Enhance: Develop and execute product strategies and roadmaps for SACM offerings to align with business and customer needs.
• Collaborate Effectively: Work closely with cross-functional teams to translate requirements into actionable user stories and technical specifications.
• Lead the Lifecycle: Oversee the product lifecycle from concept to launch, focusing on timely, high-quality delivery.
• Be the Expert: Stay up-to-date with ServiceNow’s latest features, updates, and best practices, acting as the subject matter expert.
• Drive Improvement: Monitor product performance and gather insights to continuously enhance and optimize offerings.

Who We’re Looking For:

• Experienced Professional: Proven product management experience, especially with the ServiceNow platform.
• Strategic Thinker: Strong understanding of configuration management and product-specific processes.
• Excellent Communicator: Ability to convey complex concepts to both technical and non-technical audiences.
• Agile Advocate: Experience with Agile methodologies such as Scrum or Kanban.
• Proven Leader: Demonstrated ability to thrive in fast-paced environments, managing multiple priorities effectively.
• Passionate Innovator: A customer-centric mindset with a passion for technology and driving service excellence.

Preferred Qualifications:

• Extensive knowledge of SACM products, configuration management, and related tools.
• Strong stakeholder engagement skills and experience leading strategic initiatives.
• ITIL 4.0 Foundations and relevant ServiceNow certifications.

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