Delivery Director

At UAI Labs, we’re building the next generation of intelligent automation tools and solutions that help companies work smarter, faster, and more creatively. We take on the repetitive, manual, “why-is-this-still-done-like-this?” work so people can focus on skills that matter. 

As a growing startup, we move fast, experiment often, and love turning ambitious ideas into real products. You’ll learn modern automation practices, work with emerging tech, and contribute to meaningful projects from day one. Here, curiosity is an advantage, and creativity is part of the job description. 

If you want to grow quickly, solve real problems, and shape the future of automation, you’ll feel right at home. 

Don’t meet 100% of the requirements? No problem. If you’re excited by what we’re building, let’s talk. 

About the Role 
 

We are seeking an experienced Delivery Director to lead and scale our client delivery across automation and AI programmes. This is a senior leadership role responsible for end-to-end delivery oversight, client success, team leadership, and ensuring our work delivers measurable business value. 

You will act as a trusted partner to senior client stakeholders, own programme governance, manage delivery risk, and help shape UAI Labs’ delivery standards, operating model, and growth trajectory 
 

Responsibilities 
 

• Own end-to-end delivery across multiple client programmes, ensuring quality, value, and outcomes 
• Act as senior escalation point for delivery risks, dependencies, and challenges 
• Lead programme governance, planning, and reporting across complex engagements 
• Partner with clients at senior leadership level to align delivery with strategic objectives 
• Oversee business cases, roadmaps, and prioritisation of automation initiatives 
• Manage and mentor delivery leads, business analysts, and project teams 
• Ensure consistent use of delivery standards, documentation, and best practices 
• Balance scope, timelines, budget, and resource constraints across programmes 
• Collaborate closely with technical leadership to align delivery and solution design 
• Support pre-sales, proposals, and shaping of new engagements where required 
• Continuously improve delivery frameworks, tooling, and ways of working 
   

Required Skills & Qualifications 
 

• Bachelor’s degree in Business, Engineering, Information Systems, or related field 
• 9+ years of experience in Management Consulting, Programme Management, or Business Transformation roles 
• Proven experience leading complex, multi-stream programmes or portfolios 
• Strong background in client-facing delivery and senior stakeholder management 
• Experience owning governance, financials, resourcing, and delivery risk 
• Ability to operate confidently with C-suite and executive stakeholders 
• Strong commercial acumen and experience managing delivery budgets 
• Excellent communication, leadership, and decision-making skills 
• Comfortable working in fast-paced, scaling environments 

• Fluent in English, both spoken and written 

   

Preferred Qualifications 

• Experience delivering automation, digital transformation, or AI-led programmes 
• Exposure to operating models, process optimisation, or transformation initiatives 
• Understanding of Agile, waterfall, or hybrid delivery methodologies 
• Experience working in high-growth consultancies or scale-ups 

• Familiarity with enterprise platforms (e.g. ERP, CRM, ServiceNow, RPA tools) 

   

Who You Are 

• A confident, calm leader who brings structure to complexity 
• Commercially minded and outcomes-focused 
• Comfortable making decisions and owning accountability 
• Trusted by clients and respected by delivery teams 
• Hands-on when needed, strategic when required 
• Motivated by building teams, culture, and scalable delivery models 

UAI Labs is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.