Salesforce Business Analyst

We are looking for a Salesforce Business Analyst with a good sense of quality and superior analytical and communication skills. If you are such a person, we invite you to join our team!


Responsibilities:
- Communicate with the customer to gather and understand requirements and customer needs;
- Processing and preparing technical documents;
- Participate actively in discovery and other sessions that are required to complete the Business Analysis phase of the project;
- Proactive stance to help pre-sales complete proposal and win the opportunities
- Understand business problems, critically evaluating of business ideas from a customer and a commercial point of view;
- Facilitating requirement discussions with key stakeholders to ensure decisions are made and understood by all;
- Stay current with Salesforce releases, features, and best practices through continuous learning and certifications.


Skills:
- Experience as a Business Analyst focusing on CRM systems projects (Salesforce, Dynamics, Netsuite, SAP, Sage, Hubspot)
- 2+ years of relevant and progressive BA professional experience
- Ability to gather requirements from stakeholders;
- Experience in documenting requirements;
- Ability to represent a workflow or process with the diagram;
- Wireframing skills;
- Great analytics skills;
- Good communication and presentation skills, ability to work as a team player;
- Skilled in critical thinking and problem-solving;
- Understanding of SDLC and agile development processes;
- English Upper-Intermediate level or higher, both verbal and written;

Will be Plus:
- BA certification;
- Understanding what’s possible with the Salesforce platform;
- Contribute to change management efforts to facilitate a smooth transition to Salesforce solutions;
- Salesforce Certificate.

We offer:
- Challenging and inspiring projects with the use of modern technologies;
- Well-being bonus after probation period (medical insurance, sport or mental health program);
- English and German classes;
- Personal development plan;
- Law agency support;
- Competitive salary and regular performance reviews;
- Paid business trips and relocation support;
- 18 working days paid vacation;
- Flexible working schedule, employee-friendly HR policy;
- Reimbursement of professional Salesforce certification;
- Possibility to develop as a certified mentor in Salesforce;
- Open communication and a friendly atmosphere within the team.