Dynamics 365 CE Consultant

OntargIT is a consulting group and provider of innovative enterprise business solutions to increase speed of doing business and improve management efficiency of its customers. OntargIT is a GOLD Microsoft Partner with cloud competency, focused on implementation and support of Microsoft Dynamics 365 (ERP & CRM), Power Platform (BI) and AI solutions. We run turnkey projects and support businesses and organizations in North America, Europe, and the Middle East, and also work with customers in Eastern Europe, the Middle East, and North America. Industries include Automotive, Manufacturing, Retail, Distribution, Service.

You will join our consulting team delivering turn-key business solutions on Microsoft Dynamics 365 Customer Engagement Applications based on Microsoft Power Platform & Copilot. You will work with customer team (business stakeholders & analysts, IT) and internal implementation team (PMs, Analysts, Technical Architects, Developers) to execute enterprise-scale customer projects from initial demand to live product.

Join our team to help businesses achieve more with technology and accelerate adoption of modern IT platforms.

If you want to join, visit our LinkedIn page, or email.

Must-have:

○ Higher technical or economic education

○ English: Upper-intermediate+ (all communications in English)

○ 2+ years of experience as a Business Analyst

○ Experience implementing CRM applications in one or more areas: Sales, Marketing, Customer Service

○ Excellent communication skills: ability to listen, present, and convey ideas clearly to customers and technical team

○ Moderate technical background: understanding database design principles, basics of OOP, Web APIs

Nice-to-have:

○ Dynamics 365 Sales implementation (1+ years) or other Dynamics 365 CE apps like Customer Insights (Marketing), Customer Service, etc.

○ Other Business Applications (incl. Microsoft or non-Microsoft) implementation experience

○ Power Platform low-code/no-code, incl. Dataverse tables; simple Cloud flows; Forms; Business rules; BPF; Security role configuration

○  Any Programming languages knowledge

What you will do (end-to-end)

Discovery / Presales

○ Participate in discovery and scope definition (SoW)

○ Take part in pre-sales & marketing activities

Business analysis & delivery

Work with Process Owners, SMEs, and the technical team to deliver the solution.

○ Guidance on using D365 CE / Power Platform functional capabilities

○ Lead workshops; capture business/IT requirements; produce process documentation

○ Convert requirements into user stories & use-cases (incl. user stories design)

○ Align requirements/design with customer, coordinate with stakeholders

○ Deliver PoC with the technical team

○ Demo completed user stories at the end of each sprint

○ Coordinate with client Product Owner / Key Users

Functional design, build & test

○ Write detailed functional design/specifications for developers

○ Configure the system (settings, low/code no-code development/prototyping, custom AI Features implementation using Copilot)

○ Run acceptance testing (user stories and process acceptance)

Go-live & post go-live

○ Support smooth go-live by project end

○ Provide customer support services

○ Contribute to retrospective testing automation (after learning)

What do we offer:

○ Opportunity to work in the consulting team with highly experienced professionals (some of our colleagues have 20+ years of experience in MS Dynamics and other ERP/CRM systems consulting)

○ No bureaucracy, reasonable freedom of action. Our company is open for employee experience enhancement initiatives.

○ Career development opportunities

○ Competitive salary & bonuses

○ Flexible working arrangements – you may work either from office in the city center (Olympiyska metro station, Kyiv) or from home from anywhere in the world

○ Participation in corporate events, sport activities, English courses

○ Medical insurance