Junior IT Support

Bulls Media

Bulls Media is an international digital company with offices in several countries. We are expanding our global IT team and are looking for a Junior IT Support who is motivated to start a career in IT infrastructure and system administration.

This role is suitable for graduates or entry-level candidates with a higher education in Computer Science or related fields, even without prior commercial experience.

Responsibilities:

• Assist in maintaining and supporting IT equipment (PCs, laptops, peripherals)
• Install, configure, and update operating systems and software
• Provide first-line technical support to employees (on-site and remote)
• Support Google Workspace (Gmail, Calendar, Docs, etc.)
• Assist with user account management and access rights
• Participate in employee on-boarding and off-boarding processes
• Troubleshoot basic hardware and software issues and document solutions
• Work with Windows OS and gain hands-on experience with Linux
• Assist in managing internal systems and tools (Slack, Monday, Freshdesk, automation tools)
• Learn and follow IT policies, security standards, and best practices

Requirements:

• Higher education in Computer Science, Information Technology, or a related field (or Student)
• Basic understanding of operating systems (Windows; Linux is a plus)
• Fundamental knowledge of networking concepts (TCP/IP, DNS, VPN — basic level)
• Willingness to learn and grow in System Administration
• Strong problem-solving and analytical skills
• Responsible, service-oriented, and proactive attitude
• Good time management and ability to prioritize tasks
• English level: Upper-Intermediate or higher

Nice to have:

• Basic familiarity with cloud platforms
• Knowledge of automation tools (Make / Zapier) or scripting basics
• Experience with ticketing systems (Freshdesk, Jira, etc.)

What We Offer:

• 21 days of paid annual leave
• 7 paid sick days
• Health insurance
• All necessary technical equipment provided
• English-speaking clubs
• Corporate events and team buildings
• Annual performance review
• Hybrid work format: 4 days on-site, 1 day fully remote
• Comfortable office environment and supportive IT team

Hiring Process:

1. Recruitment interview
2. Test task
3. Technical interview
4. Final interview with the CTO