Project / Delivery Manager

About the role

We’re looking for a reliable and thoughtful Project / Delivery Manager to join UXRS. Reliable means: you take ownership of your words, your time, and your commitments. Thoughtful means: you’re able to bring clarity where things are unclear, think in systems (not just tasks), and communicate like a human.

It’s a delivery ownership role inside a boutique UX/UI studio working with clients from the US, Europe and Australia. You’ll work closely with the Founder/Team Lead to help us build a delivery system that’s predictable, calm and ready to scale.

Core Responsibilities

🔹 Client communication and status updates
🔹 Scope and deadline management (especially Fixed Price projects)
🔹 Building and maintaining a clean project backlog
🔹 Turning messy input into clear, actionable tasks
🔹 Tracking progress and blockers on a daily basis
🔹 Balancing team load across client and internal work
🔹 Maintaining structure in task manager and project documentation
🔹 Ensuring projects are easy to understand, follow, and revisit

Professional skills & mindset

🔸 Strong ownership and accountability
🔸 Clear written and verbal communication
🔸 Ability to work with incomplete or changing information
🔸 Systems thinking (seeing the whole picture, not just tasks)
🔸 Ability to spot risks early and escalate them clearly
🔸 Calm, respectful communication style

What you will NOT do

♦️ Make UX/UI or design decisions
♦️ Judge visuals, layouts, or design quality
♦️ Lead creative direction or art decisions
♦️ Micromanage designers
♦️ Promise deadlines or scope changes on your own

Nice to have (not mandatory)

▫️ Experience working with design or product teams
▫️ Experience communicating directly with clients
▫️ Understanding of product development or digital projects
▫️ Legal ability to work as a contractor (preferred, not required)

Work format & growth

▫️ Part-time to start
▫️ Flexible schedule
▫️ Fully remote
▫️ Clear path to full-time if collaboration works well
▫️ Growth based on trust, results, and ownership

What we offer

▫️ Work on real products and real client projects
▫️ Small, focused team with visible impact
▫️ Calm, zero-bullshit communication culture
▫️ Freedom of action no micromanagement
▫️ Support from the Founder/Team Lead
▫️ Opportunity to grow into a senior delivery role

Instructions

Please send:

1. Your CV
2. A short motivation letter 
3. Answers on questions 
   1. Case #1
      You’re running a fixed-price UX/UI project. The client starts calculating the cost as “weeks × rate” and questions the value of early exploratory work. They also take several days to provide feedback, which delays the timeline, but still expect the project to stay within the original timeframe and price.
      1. Question, how would you:
         1. Reframe the project back to fixed-price/value-based logic,
         2. Set clear feedback expectations, and
         3. Protect the timeline without escalating conflict?
   2. Case #2
      You join a fixed-price project 4 months after start. Discovery was delayed by the client. The team worked in parallel on future milestones to avoid idle time. Only the first milestones are paid. Several deliverables are done, but not formally accepted. The client says: “We can’t commit to feedback dates, approvals depend on stakeholders, and payments only happen after formal acceptance.”
      1. Question, What would you do from this point forward to:
         1. stop further financial risk,
         2. unblock the next payment, and
         3. make sure the project does not continue under open-ended timelines?

You can use any language you’re comfortable with. If you use AI tools (including ChatGPT), please make it obvious. If we feel there’s a potential fit, we’ll reach out with next steps.

Interview stages

▶️ Initial screening → Practical discussion / case → Trial period (part-time) → Full-time offer (if aligned)