IT Support Engineer

Requirements:

- Experience in a similar position for 2 years;
- Experience with MDM solutions;
- Understanding of network technologies (TCP/IP, DHCP, DNS,VPN);
- Experience with OS (MacOS, Windows at administrator level, Linux at basic level);
- Basic experience with Google Workspace or Microsoft365;
- Experience with ticket system and wiki;
- Experience with deployment tools;
- Installation, configuration, and troubleshooting software;
- Experience with modular repair;
- Experience with inventory systems;
- English B1.
 

Responsibilities:

- Setup and support of office corporate network;
- Maintenance of office computers and office equipment;
- Assets management;
- Providing technical support to the company's employees, including remote ones;
- Manage MDM, credentials, group policies, and access rights.

Technical Stack:

- MDM solutions
- Apple Business Manager
- Google Workspace
- Jira
- Confluence
- VPN solutions
- Windows
- MacOS
- Access Control Systems

Our benefits to you:
- An exciting and challenging job in a fast-growing business group, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance, and more

- Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed

- Modern corporate equipment based on macOS or Windows, and additional equipment is provided

- Paid vacations, sick leave, personal event days, days off

- Referral program - enjoy cooperation with your colleagues and get a bonus

- Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences
- Rewards program for mentoring and coaching colleagues

- Free internal English courses

- Yoga classes to help you stay active and energized

- In-house Travel Service

- Multiple internal activities: online platform for employees with quests, gamification, presents, and news, RedCore clubs for movie/book/pets lovers, special office days dedicated to holidays

- Corporate events, team building