Account Manager / Customer Success Manager

We are the world’s largest AI community, connecting millions of AI enthusiasts, professionals, and industry leaders. Our platform enables brands to engage with a highly targeted audience through strategic partnerships and AI-powered solutions. As we scale, we’re looking for a Customer Success & Account Manager to nurture relationships, optimize client campaigns, and drive long-term value.

If you have experience in AI, AdTech, or digital partnerships and thrive in a fast-paced, high-growth environment, this role is for you!

What You’ll Do:

• Manage and grow relationships with partners and clients, ensuring they maximize the value of their engagement with our AI community.
• Strategize and optimize AI-driven content placements, brand collaborations, and audience engagement initiatives.
• Consult with clients on best practices for reaching our AI-focused audience in meaningful and impactful ways.
• Analyze performance metrics, providing insights and recommendations to improve campaign effectiveness.
• Collaborate with internal teams (marketing, product, and content) to develop innovative solutions for partners.
• Stay ahead of industry trends, helping clients navigate the evolving AI landscape.

• Identify opportunities for expansion, introducing clients to additional AI-driven engagement solutions.

   

What We’re Looking For:

• 2+ years in account management, customer success, or client-facing roles (preferably in AI, SaaS, media, or community-driven platforms).
• Experience with digital engagement strategies, influencer partnerships, or AI-driven marketing.
• Strong analytical skills to measure and optimize campaign performance.
• Excellent communication and relationship-building abilities.
• A passion for AI and a deep understanding of the AI community’s needs.

• Ability to work cross-functionally in a fast-moving environment.

   

Bonus Points If You Have:

• Experience with AI-driven audience engagement, digital sponsorships, or branded content strategies.
• Background in tech media, community growth, or enterprise partnerships.

• Familiarity with AI industry trends, tools, and platforms.

   

Why Join Us?

• Work with the largest AI community in the world, shaping the future of AI engagement.
• Competitive salary, equity options, and a dynamic work environment.
• Opportunity to collaborate with top AI brands, experts, and thought leaders.

• Make an impact in a high-growth company at the forefront of AI innovation.

   

If you’re passionate about AI and building meaningful partnerships, we’d love to hear from you!