Account Manager Offline

NuxGame works with iGaming operators of all scales, helping companies access new markets or enhance their existing brands. As a casino gaming software company, NuxGame provides solutions to build outstanding brands and fulfill business goals. We are currently looking for an Account Manager to join our team.

Your Responsibilities:

• Own client relationships end-to-end — from onboarding to growth and renewals
• Act as a strategic advisor, aligning our solutions with clients’ business goals and KPIs
• Monitor account performance, proactively identifying risks and growth opportunities
• Lead business reviews and performance discussions with stakeholders
• Manage escalations smoothly, coordinating with Product, Tech, Sales, and Operations
• Identify upsell and cross-sell opportunities based on client needs and market trends
• Share industry insights and best practices to help clients maximize results
  
   

What we’re looking for:

• 2+ years of experience in Account Management, Customer Success, or post-sales roles
• Strong relationship-building skills, including work with senior stakeholders
• Proven track record in retention, growth, and upselling
• Ability to manage the full customer lifecycle independently
• Data-driven mindset — confident working with KPIs and performance metrics
• Strong communication skills in English (additional languages are a plus)
• Organized, proactive, and solution-oriented

What we offer:

• We believe that a happy team builds the best products. Here is how we support you:
• Remote & Flexible: Work from anywhere. Our core hours are 09:00/10:00 to 17:00/18:00 (Kyiv time), Mon-Fri.
• Financial Stability: Timely payment for compensation for services
• Personal Equipment Policy: equipment are provided for use to ensure comfortable and efficient work.
• Knowledge Sharing: We regularly gather to discuss new trends, share insights, and elevate one another.
• Community: At NuxGame, you will work in a team of like-minded people who are ready to support, inspire, and tackle complex challenges together.
• Creative Freedom: We encourage initiative. With us, you have the freedom of professional expression and the space to implement your ideas.
• Time-off Policy: 24 vacation days per year + 5 sick days (without medical confirmation).

• Atmosphere: A friendly environment focused on results and mutual respect, free from unnecessary bureaucracy and pressure.

  
  We believe in the importance of unlocking the inner potential of each team member, and we have an open and democratic system of work organization.
   
  We are waiting for you on our team!