Junior Payments Specialist

We are looking for a responsible and motivated Junior Payments Operations Specialist to join our Back Office team. This role is a good fit for someone who wants to grow in FinTech, learn new tools, and support smooth and accurate payment processes for our global clients.

Role Mission

• Support and improve daily payment operations to ensure accuracy and efficiency.
• Work closely with Verification, Compliance, Risk, and Support teams to follow internal and regulatory standards.
• Stay updated on industry and regulatory changes to keep processes compliant.
• Investigate and resolve payment discrepancies in a timely manner.
• Help improve workflows to provide fast and seamless service.

• Maintain high standards of accuracy, transparency, and operational quality.

   

Key Responsibilities

• Process, monitor, and review client payments and financial transactions.
• Handle client and partner requests via email.
• Communicate with merchants/providers to resolve disputes or clarify transaction details.
• Ensure compliance with company policies and financial regulations.
• Perform additional operational or technical tasks when needed.

• Collaborate with cross-functional teams to support overall business goals.

   

Requirements — Hard Skills

• Experience in payments, financial operations, or transaction workflows (FinTech experience 1+ year is a plus).
• Good analytical skills and ability to work with data.
• Strong PC user; confident with Excel and Google Sheets.
• Ability to multitask and stay organized in a fast-paced environment.

• English: Strong Pre-Intermediate or higher.

   

Requirements — Soft Skills

• Attention to detail, accuracy, responsibility, punctuality.
• Customer-first mindset.
• Ownership and reliability.
• Willingness to learn and grow.

• Result-oriented attitude.

   

We Offer

• Open to candidates with minimal experience (full training provided).
• 160 paid vacation hours per year.
• 10 paid sick leave days per year.
• Medical insurance.
• Remote work opportunity.
• Professional education budget.
• Language learning budget.
• Wellness budget (gym membership, sports gear, and related expenses).