UI/UX designer (AI insurance management platform)

About Us

We provide an all-in-one growth platform specifically designed for independent insurance agencies. Our mission is to give agencies a complete suite of digital marketing and client management tools to help them increase traffic, generate qualified leads, and boost premiums. Our platform includes SEO-optimized websites, local business profile management, reputation management, marketing automation, lead management, and voice AI for call handling.

About the Role

We are looking for a creative, strategic UI/UX Designer to contribute to the user experience of our B2B SaaS platform. You will be responsible for designing the entire user journey for our primary customers: independent insurance agents.

Your mission is to translate the complexity of marketing and lead management into a simple, intuitive, and powerful platform. You will be designing the core dashboards, configuration workflows, and reporting tools that our clients use every day to grow their businesses. This is a high-impact role where your work will directly influence our clients' success.

Key Responsibilities

• Platform Design: Contribute to the end-to-end design process for our core SaaS platform. Design intuitive, data-rich dashboards for lead management, reputation monitoring, and analytics.
• Complex Workflows: Design simple, user-friendly interfaces for complex features like marketing automation (e.g., campaign builders, trigger logic) and voice AI configuration.
• User Research: Conduct user research, interviews, and usability testing with insurance agents to deeply understand their needs, pain points, and workflows.
• Strategy & Prototyping: Create user flows, wireframes, and high-fidelity prototypes to explore, communicate, and validate design concepts.
• Design System: Build, maintain, and scale it to ensure visual consistency, accessibility, and efficiency across all products.
• Collaboration: Work closely with Product Managers, Engineers, and leadership to define product strategy, align on requirements, and deliver high-quality design solutions.
• Mentorship: Collaborate with other designers and contribute to a user-centered design culture.

Required Skills and Experience

• Professional Experience: 2+ years of experience in UI/UX design, preferably with complex B2B SaaS products or data-heavy platforms.
• A Strong Portfolio: Your portfolio must showcase your process for solving complex design problems. We want to see your work on dashboards, multi-step workflows, and enterprise-level applications (not just marketing websites).
• UX Expertise: Expertise in the full design process, including user research, information architecture, wireframing, and usability testing.
• UI Skills: Strong visual design skills with a keen eye for typography, color, and hierarchy. Mastery of modern design tools (e.g., Figma, Sketch).
• Problem-Solving: Ability to take complex, abstract concepts (like marketing automation or AI) and make them easy to understand and use.
• Systems Thinker: Experience building or managing design systems (UI kits, component libraries, and documentation).
• Excellent Communication: The ability to clearly articulate your design decisions, present your work to stakeholders, and incorporate feedback.

Bonus Points (Nice to Have)

• Experience designing for MarTech (Marketing Technology), CRM, or FinTech platforms.
• Experience designing website templates or CMS/builder interfaces.
• Basic understanding of HTML, CSS, and how digital marketing (SEO, lead-gen) works.

What We Offer:

• Medical Insurance in Ukraine and Multisport program in Poland;
• Flexible working hours;
• Offices in Ukraine and Poland (Wroclaw);
• All official holidays;
• Paid vacation and sick leaves;
• Tax & accounting services for Ukrainian contractors;
• The company is ready to provide all the necessary equipment;
• English classes up to three times a week;
• Mentoring and Educational Programs;
• Regular Activities on a Corporate level (Incredible parties, Team Buildings, Sports Events, Table Games, Tech Events);
• Advanced Bonus System.