Middle UI/UX Designer

 WHO WE ARE: 

RBI Retail Innovation is a product development company, a part of the group of Raiffeisen Bank International (Vienna, Austria). We are a stable company that works in the EU market. Now we have products in Poland. Our ambition will be widespread in EU countries in the next few years. Our projects include next-gen digital banking platforms’ design, delivery, and post-delivery activities. Our team is international but mainly consists of Ukrainian developers. We have offices in Kyiv and Rivne. Our mission is to provide seamless banking with ease and speed that’s built for people. Our values are People First, Product Passion, and Trust. 

We are looking for a talented UX/UI Designer fluent in English and Polish who will play a key role in shaping the user experience of our mobile banking application. 
You will work across the full UX process — from research and ideation to testing and delivery — ensuring that every design decision is backed by user insights and aligned with business goals. 
You’ll collaborate closely with Product Managers, Product Designers, and Developers to create intuitive and engaging experiences for our users. 

We are looking for a talented UX/UI Designer who will play a key role in shaping the user experience of our mobile banking application. 
You will work across the full design process — from research and ideation to testing and delivery — ensuring that every design decision is backed by user insights and aligned with business goals. 
You’ll collaborate closely with Product Managers, Product Designers, and Developers to create intuitive and engaging experiences for our users. 
 
WHAT WE NEED: 
• 4+ years of experience as a UX/UI Designer or Product Designer in product companies (not outsource) 
• Strong Portfolio of commercial products 
• Strong Figma skills, AI tools for design 
• English B2 (essential for communication with stakeholders and user research) 
• Experience designing mobile applications (preferably fintech, banking, or similar) 
• Proficiency with Figma and UX research tools (e.g., Maze) 
• Strong understanding of user-centered design principles and accessibility 
• Familiarity with service design frameworks and methods (e.g., Double diamond, Design thinking, Design sprints) 
• Experience with the discovery phase of the products and its methods 
 
WILL BE A PLUS: 

• Experience working on financial or banking products 
• Understanding Polish language 
• Experience working in cross-functional teams 
• Creating design systems 
• Ability to produce illustrations (with the help of AI) 
• Knowledge of analytics tools (e.g., Mixpanel, Hotjar, Amplitude) 

RESPONSIBILITIES: 

• Conduct user research (interviews, surveys, usability testing, diary studies, etc.) 
• Participate in team workshops  
• Facilitating team workshops on the discovery stage (e.g., Stakeholder interviews, User research, CJM, Service Blueprint) 
• Conduct usability tests and iterate based on feedback and data 
• Collaborate with cross-functional teams (Product, Design, Development, Marketing) 
• Ensure UX consistency across iOS and Android platforms 
• Participate in design reviews and contribute to our UX standards and design system 

WHAT WE OFFER: 

• You will be a part of global team of RBI Group — one of the leading banking groups in Central and Eastern Europe 
• An opportunity to work with some of the most talented and experienced people in the Fintech industry 
• The ability to drive change and innovation in the products we develop 
• Official employment, gig-contract 
• Remote-first work model 
• Competitive salary 
• Personal and professional growth, corporate English courses 
• Paid sick days-off and 20 working days of vacation per year 
• Medical insurance