Head of ISO

About the Mission

We are building an AI-driven payments ecosystem designed to transform a $50B industry still dominated by slow, legacy processors. As Head of ISO, your mission is to architect, lead, and scale our merchant acquisition engine. You will set the commercial direction, build high-performing processes, and drive measurable revenue impact — first through hands-on execution, and then by leading automated, scalable systems you help define.

What You’ll Do

• Lead and expand the ISO function, owning merchant acquisition strategy, pipeline development, and overall commercial execution.
• Build and manage high-value merchant relationships, guiding your team in pitching, negotiating, and closing deals.
• Create a disciplined, metrics-driven pipeline, ensuring every opportunity is tracked, advanced, and optimized for conversion.
• Standardize and refine operational workflows, collaborating with product and engineering to convert manual tasks into automated, AI-powered processes.
• Develop and mentor ISO team members, instilling a performance culture focused on consistency, accountability, and results.
• Act as a senior commercial partner to leadership, shaping strategy and aligning revenue goals with company growth targets.

You’re a Strong Fit If

• You are results-driven, strategic, and operationally rigorous — equally comfortable leading and executing.
• You excel at building structure in fast-changing environments, ensuring predictable outcomes at scale.
• You bring deep experience in merchant services, ISO, or payment processing, ideally with leadership exposure.
• You can juggle multiple high-stakes initiatives while keeping your team aligned, motivated, and productive.
• You thrive under pressure, operate with urgency, and take full ownership of outcomes.

Required Skills

• Extensive experience in ISO / merchant services / payment processing.
• Track record of leading teams, closing complex deals, and managing merchant portfolios.
• Strong operational discipline with the ability to design and enforce scalable processes.
• High resilience, accountability, and leadership maturity.
• Excellent communication, negotiation, and relationship management.

Nice-to-Have

• Experience in fintech, SaaS, or payment technology environments.
• Familiarity with CRM systems, outbound engines, or automation workflows.
• Background in building or managing distributed commercial teams.

Why This Role Matters

• Shape the commercial backbone of a fast-moving, high-impact payments ecosystem.
• Direct access to founders and leadership, with zero bureaucracy and high decision velocity.
• Full ownership and autonomy — you build the system, the team, and the results.
• Competitive compensation with significant performance-based upside.
• A rare opportunity to lead innovation in one of the most lucrative and underserved segments of fintech.