Global Operations Sales Lead (call centre)

We are looking for a talented Global Operations Sales Lead to join our team at MD Finance. In this role, you will be responsible for driving and optimizing sales operations globally. This is a strategic role at the intersection of sales, operations, and business growth. You will work cross-functionally with regional sales teams, product, marketing, finance, and compliance to ensure operational excellence, high performance, and sustainable revenue growth.

Ready to Lead the Future of Sales in Fintech?

Apply now and be part of a mission-driven company transforming global financial operations.

Main Responsibilities:

• Develop and execute sales operations strategies to support global revenue targets
• Lead performance analysis, forecasting, pipeline management, and reporting
• Collaborate with product and marketing teams to align go-to-market strategies
• Support sales enablement initiatives (training, onboarding, content)
• Drive continuous improvement through data and performance insights
• Design and optimize sales processes, workflows, and tools across regions
• Ensure compliance with internal policies and regulatory requirements in each market
• Build and manage a high-performing global sales operations team

Expected Results:

• Optimization of global sales processes with measurable efficiency gains.
• Improved sales efficiency through enhanced local employee training programs.
• Increased revenue per project through process and tool optimization.
• Shorter sales cycles and higher success rates.
• Operational readiness to enter new markets.
• High degree of implementation of new sales support tools.
• Clear and practical analytical data enabling informed decision-making.
• Scalable infrastructure to support rapid global expansion.
• Reduced lead-to-deal time through process efficiency and improved conversion paths
   

Professional Qualifications: 

• 3+ years of experience in call centre sales operations, business operations, or revenue operations (preferably in fintech, SaaS, or B2B tech)
• Proven track record in leading global or multi-regional teams and initiatives
• Strong analytical and strategic thinking skills
• Hands-on experience with CRM systems (e.g., Salesforce), BI tools, and sales enablement platforms
• Excellent communication, stakeholder management, and cross-functional leadership
• Passion for fintech and innovation in financial services
• Adaptability to quickly adjust to changes