Head of Support - E-Com Brand to $1550

We are looking for someone to be our Head of Customer Support.

We get a lot of Inquries daily around 140.

As we are fast growing you will later need to be able to train new staff to assist you.

We are dealing with customers globally, so there is a lot to be aware of and its important to not do any mistakes, as we have a high chargeback rate with our customers as we deal globally.

You will handle Email Requests (no chat or calls)

Create SOP for future team members.

Requirements:

Fast writing Skills

Good english (writing)

Efficient execution

Fast learner

Always be on time and professional