Sales Manager - Handyman Services to $1000

Compensation: Starting base pay is $500 per month, plus sales based bonuses including a persentage from new client acquisitions and closed deals. Total monthly compensation can range between $2500 - $5000, depending on performance and sales results.

Job Summary

Home Improvement Services Sales Manager is a dual-role position that combines efficient coordination of service calls with the preparation of accurate quotes and estimates for residential and commercial Home Improvement Services projects. Operating in the dynamic and fast-paced environment of New York City, this role requires strong organizational skills, a customer-focused mindset, and technical knowledge of Home Improvement Services systems to provide clients with reliable service and competitive pricing.

Responsibilities:

- Schedule and dispatch handyman for new projects and services, prioritizing efficiency and customer satisfaction.

- Monitor and manage handyman schedules, optimizing routes to minimize travel time and maximize productivity.

- Communicate job details, updates, and any schedule changes to field handyman promptly.

- Respond to customer inquiries via phone, email, or online platforms, providing timely and professional support.

- Coordinate with customers to understand their service needs and provide clear ETAs for handyman visits.

- Address customer concerns or complaints effectively, ensuring a positive experience.

- Gather necessary information from customers, handyman, or site visits to prepare accurate quotes for handyman repairs, installations, painting, flooring and other handyman services.

- Use estimating tools or software to calculate labor and materials costs.

- Present estimates to customers, explaining pricing details and addressing any questions or concerns.

- Maintain accurate records of service calls, job statuses, quotes, and invoices using dispatching and CRM software.

- Verify completion of jobs, update records, and process billing in collaboration with the finance team.

- Track and manage inventory or parts required for quoted jobs to ensure timely completion.

- Resolve scheduling conflicts, handyman availability issues, and other logistical challenges.

- Assist handyman in troubleshooting field problems or escalate complex issues to supervisors.

- Act as a liaison between customers, handyman and suppliers to facilitate seamless operations.

- Ensure all quotes, estimates, and dispatch activities comply with company policies and local regulations.

Requirements:

- 1+ years of experience in home improvement services dispatching, quoting, or estimating roles.

- Strong knowledge of home improvement services systems, materials, and industry best practices

- Proficiency in dispatching software, estimating tools, and CRM platforms.

- Excellent communication and interpersonal skills to interact with customers and team members.

- Ability to analyze job requirements and prepare accurate, competitive estimates.

- Strong organizational skills and ability to manage multiple priorities in a fast-paced environment graphic areas and traffic patterns is an advantage.

Job Type: Full-time

Benefits:

• Flexible schedule
• Opportunities for advancement
• Paid training
• Work from home

Education:

• High school or equivalent (Preferred)

Experience:

• Sales: 1 year (Required)

Language:

• Ukrainian (Preferred)
• Russian (Preferred)
• English - Fluent

Shift availability:

• Day Shift (Required)

Work Location: Remote