Junior Account Manager

About ThingsBoard
At ThingsBoard, we develop an Internet of Things (IoT) platform that enables companies to connect devices, collect and analyze real-time data, manage equipment, and visualize information across various sectors—from smart cities to energy and agriculture.

We are looking for an organized and communicative team player to join our team. You will start by coordinating basic tasks, then progress to independently managing clients and controlling processes after adaptation. This is an excellent opportunity for rapid career growth in the IT services sector.

Responsibilities

• Assisting the Account Manager with current project execution and documentation flow.
• Regular sync-ups with clients and correspondence management.
• Arranging timelines for transition to Cloud infrastructure and collecting necessary data for the service/finance teams.
• Participation in technical team activity planning and resource allocation.
• Maintaining client profiles and reports for the assigned client portfolio.
• Initiating upsell opportunities when appropriate.

Requirements

• Experience (1+ year): Successful experience in Project or Account Management (preferably in fields related to Cloud Services).
• English (B2+): Ability to conduct free-flowing oral and written communication, and explain complex matters simply.
• Self-Reliance: High level of responsibility and ability to work effectively without constant supervision.
• Organizational Skills: Attention to detail, ability to handle reporting and planning.
• Communication Skills: Readiness for active and constructive interaction with clients and teams.
• Basic understanding of Cloud technologies.

What We Offer

• Work on a global product (open-source IoT, over 19k GitHub stars).
• Clear tasks and team support.
• Career growth and regular reviews.
• Medical insurance or compensation program.
• 17 vacation days and 10 sick leaves.
• Comfortable office in Kyiv (Podil) + flexible schedule.