Customer Success Manager B2B SaaS

Join us in shaping the future of coworking spaces.

Spacebring speeds up coworking space management by automating tedious tasks, increasing efficiency, and boosting member retention. Today, over 500 spaces in 50+ countries rely on our platform.

We’re looking for an experienced Customer Success Manager who thrives on building relationships and loves to help customers succeed.
 

What You'll Do

• Onboard new customers, guiding them through the implementation and setup process.
• Proactively engage with customers through calls and emails to track their progress and satisfaction.
• Act as a trusted advisor, helping customers maximize the value of the Spacebring platform with the best practices.
• Inform customers about product updates.
• Foster strong partnerships and turn customers into advocates.
• Contribute customer feedback to the product and marketing teams.
   

 What We’re Looking For

• Fluent English is mandatory
• 1+ year in B2B customer support or sales role
• Strong problem-solving and clear communication skils
• Customer-focused, proactive, and able to work in a team
• Willingness to learn and adapt
   

Why Join Us?

• Work on a cutting-edge product and see your impact.
• Monday-Friday work week with no night shifts.
• Learn from a team of experts eager to share knowledge.
• Career growth in a fast-scaling company.
• Hybrid work and flexible schedule.
• Generous vacation & sick leave.
• Regular salary reviews and stock options.
• Employee benefits: language courses, skill development, gym.
• Team retreats, camps, offsites, and social events.
• Comfortable coworking space in central Lviv.