Customer Support Specialist, 0 experience is ok to $1500

We are a fast-growing Swiss e-commerce company specializing in premium watch straps. We’re looking for a detail-oriented and empathetic Customer Support Specialist to join our team and handle all customer communication via email.

Your role will be to:

• Respond to customer inquiries, order issues, and product questions
• Provide clear, professional, and friendly email support
• Follow internal guidelines and resolve issues efficiently

• Coordinate with logistics and operations teams when needed

   

  No phone or chat support required — this role is 100% email-based.