Customer Support Specialist (looking for Young Motivated People, 0 experience is ok) to $1500 Offline

We are a fast-growing Swiss e-commerce company specializing in premium watch straps. We’re looking for a detail-oriented and empathetic Customer Support Specialist to join our team and handle all customer communication via email.

Your role will be to:

  • Respond to customer inquiries, order issues, and product questions
  • Provide clear, professional, and friendly email support
  • Follow internal guidelines and resolve issues efficiently
  • Coordinate with logistics and operations teams when needed

     

    No phone or chat support required — this role is 100% email-based.

Required languages

English B2 - Upper Intermediate
customer support, customer service, Customer Support Management, Head of Customer Support, Shopify

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