Client Delivery Manager

We are looking for a Client Delivery Manager to ensure smooth onboarding, coordination, and long-term satisfaction of our Web3 clients. This role is crucial for keeping our project flow stable and ensuring that all clients receive timely and quality service, without diving into deep technical details.
 

What you’ll be doing:

• Onboarding new clients and coordinating internal delivery processes;
• Acting as the primary point of contact for clients on operational matters;
• Tracking project progress, deadlines, and deliverables (admin-level oversight);
• Proactively communicating with internal teams to resolve blockers;
• Maintaining full visibility across all active client projects;
• Supporting client satisfaction and retention processes;
• Identifying potential risks or delays and escalating them as needed.

What we’re looking for:

• 1-2 years of experience in project management, client delivery, or account coordination, ideally in service companies, agencies, or startups;
• Strong organizational and administrative skills - you know how to keep projects and people on track;
• A background in Web3/crypto or a solid understanding of the space would be a huge plus, but is not mandatory.
• Excellent English, both written and spoken - clear communication with international clients is key;
• A proactive and structured approach - you spot risks early, keep processes smooth, and ensure nothing falls through the cracks;
• Ability to juggle multiple projects and align different teams without getting lost in technical details;
• Familiarity with Web3 project lifecycles and client expectations is a strong plus.

What We Offer:

• Fully remote work;
• Guaranteed rates and bonuses pegged to the US dollar;
• Performance-based bonuses;
• Corporate events in different parts of the world;
• Friendly and fun working atmosphere;
• Support and mentoring from experienced professionals;
• Access to a rich internal knowledge base for continuous learning.

It takes approximately 7 business days to review your resume. If you do not receive a response from the recruiter within this time, it means that we have reviewed your resume, but there are currently no open positions in the company that match your experience and wishes.