Billing / Payments Manager (iGaming / PSP)
✨ Welcome to Win Media – Your Partner in iGaming Excellence! ✨
At Win Media, we create innovative solutions that drive success in the iGaming industry 🎯.
By combining expertise 💡, technology ⚙️, and bold strategies 🚀, we help brands grow faster, smarter, and stronger.
With a passionate team that challenges limits every day, we turn ambitious goals into measurable results. 💪
📌 About the Role
We are looking for an experienced Billing & Payments Manager to join our team. 🚀
This role is key to building and scaling our payment infrastructure across Tier-1 GEOs. The ideal candidate is a detail-oriented professional with a deep understanding of PSPs, compliance, and billing systems in the iGaming space.
You will take full ownership of developing and managing the billing department — from negotiating with payment providers to implementing efficient internal processes that ensure seamless transactions and top KPIs.
🛠️ Responsibilities
💳 Search, negotiate, and sign contracts with payment service providers (PSPs) in Tier-1 GEOs
⚙️ Integrate and configure payment systems and gateways within the casino platform
📊 Build processes for monitoring key billing KPIs (PSP Cost, Approve Rates, Withdrawal Time, Hold %, etc.)
📝 Ensure smooth compliance with banks, PSPs, and gateways
📂 Establish and manage documentation workflows and contracts
🔄 Develop and control routing, cascading, and orchestration processes for credit card payments
📈 Create alerting and reporting systems for fast reaction to KPI changes
✅ Requirements
🌍 2+ years of experience in a similar role within online casino/iGaming structures
💳 Strong expertise in working with PSPs: contracts, compliance, risks, red flags
⚙️ Deep understanding of casino billing processes: processing, cascading, routing, orchestration, refunds, chargebacks
📂 Experience in setting up internal billing processes from scratch
🧠 Detail-oriented, responsible, and capable of leading the payment function independently
🤝 Strong negotiation skills and an existing network of PSP contacts (Canada, Germany, Greece, Austria, other Tier-1 markets)
🗣️ English — Upper Intermediate (negotiations, contracts, compliance)
🎁 What We Offer
👥 A strong and professional team, driven by results
🔥 High level of autonomy with minimal bureaucracy
🚀 Strategic position with growth opportunities — build and lead your own department
🏙️ Flexible work format: remote or from our Warsaw office
💰 Competitive salary package + performance-based bonuses
🌴 Paid vacation and sick leave
🎉 Corporate gifts and a supportive work culture
✨ Let’s build the future of iGaming payments together with Win Media! ✨