Project Manager Officer

Key Responsibilities:

• Lead and mentor a team of 4-6 Project Managers and BAs, ensuring best practices and process consistency.
• Oversee the project portfolio, maintaining visibility across all ongoing projects. Ensuring projects within company are delivered within time and budget.
• Report on team performance, project health, and key KPIs to upper management.
• Manage team allocation, ensuring optimal resource distribution and workload balance.
• Conduct regular 1:1s, performance reviews, and professional development planning for PMs.
• Improve project management frameworks, tools, and reporting processes.
• Directly manage 1 project as a hands-on PM.
• Ensure high customer success rate.
• Ability to implement and ensure successful execution of organizational changes.

Requirements:

• 3+ years of experience in Project Management Officer of Head of Delivery Department (leadership role).
• 5+ years of experience in Project Management. Experience working with international clients.
• Proven experience managing project portfolios in an outsource company.
• Proven experience managing software projects in outsourcing models (T&M, Fixed Price, Dedicated Teams).
• Strong knowledge of Scrum methodology.
• Experience with team allocation, capacity planning, and workload management.
• Strong leadership skills with the ability to mentor and grow PMs.
• Strong conflict resolution and risk management skills.
• Excellent stakeholder management and communication skills.
• Data-driven decision-making and strong problem-solving abilities.
• Experience in pre-sales activities.
• English C1 level.

Would Be a Plus:

• Background in software development or a technical PM role.
• Certifications: PMP, PMI-ACP, CSM, PSM, or equivalent.

Soft Skills:

• Strong leadership and team-building abilities.
• Excellent time management and multitasking skills.
• Strategic thinking combined with a hands-on approach.
• Adaptability in a fast-paced environment.

Interview stages:
1. AI — Screening.
2. Interview with a recruiter.
3. Final Interview with C-Level
4. Reference check.
5. Offer.

What We Offer:
🕒 Full-time role with flexible hours after probation.
📚 Ongoing training and educational opportunities.
📈 Performance reviews every 6 months.
💵 Competitive salary in USD.
🌴 21 paid vacation days.
🤒 7 paid sick days (+15 for serious cases like COVID or surgery).
🗓️ 10 floating public holidays.
🎉 Online Team-building events & fun corporate activities.
🚀 Projects across diverse domains (e-commerce, healthcare, fintech, etc.).
🌍 Clients from the USA, Canada, and Europe.