Support Affiliate /Mobcash Specialist

We are an international product company in the iGaming industry with a robust presence in global markets. As part of our ongoing expansion and commitment to excellence, we are excited to announce an opportunity for a highly motivated and experienced Support Affiliate /Mobcash Specialist to join our dynamic team.

Key skills:

• Strong communication skills (written & verbal, English required; additional languages a plus).
• Basic understanding of affiliate marketing or willingness to learn.
• Attention to detail and accuracy.
• Ability to multitask and manage time effectively.
   

Responsibilities:

• Provide first-line support to Mobcash affiliates (partners & agents).
• Guide new affiliates through onboarding, account setup, answering questions, and resolving issues.
• Monitor affiliate activity
• Handling customer support issues and complaints
• Keep records of requests, prepare simple reports, and share insights.

Benefits:

•Flexible Working Environment: Choose between working at our modern office in the heart of Limassol, Cyprus, or collaborating remotely from a location of your choice.

• Loyalty bonus: Annually distributed bonus in February to express gratitude for your commitment and hard work throughout the year.

•Birthday Treats: Every team member receives a special treat from the company on their birthday, adding a bit of sweetness to your special day.

•Teambuilding and Celebrations: Engage in fun teambuilding activities and corporate parties, celebrating important dates and achievements together.

•Performance Reviews: Regular performance reviews help team members understand their progress, receive feedback, and discuss their goals and development within the company.

•Recognition of Life Events: We celebrate personal milestones such as birthdays, anniversaries, and professional achievements, fostering a culture of appreciation and motivation.

•English Courses: Enhance your professional growth with company-sponsored English courses at Intermediate and Pre-Intermediate levels.

•Professional Development: Opportunity to stay updated with industry trends by attending worldwide exhibitions and conferences.

Join us for an innovative journey where your expertise shapes our brand's success. In a collaborative setting with growth opportunities, you'll lead the iGaming evolution. Ready to shape the future? Apply now!