Executive Operations // Chief of Staff to CEO (U.S. based logistics company) to $4500

Executive Operations Director // Chief of Staff to CEO (U.S. based logistics company)

Location: Remote (HQ in USA)
Type: Full-time

We're a fast-growing freight brokerage with a mission bigger than logistics. We’re building a business on excellence, integrity, and purpose — putting service first in all that we do. Our team is split between the US and Ukraine currently -- with 4 customer-facing roles in the US and 6 back-office/customer support roles in Ukraine. As we scale, we’re looking for a dedicated Executive Operations Director/CoS to work directly with our CEO and leadership team, helping turn vision into execution.

This role goes beyond traditional support — it’s a key part of driving execution and impact. As the Executive Operations Manager, you’ll act as the CEO’s operational counterpart, managing day-to-day priorities, streamlining processes, and ensuring follow-through on critical initiatives. Think of it as a blend of executive assistant, project manager, and operations coordinator — someone who keeps the company running smoothly behind the scenes.

Key Responsibilities

• Operational Support: Oversee and manage the CEO’s priorities, projects, and key initiatives to ensure nothing falls through the cracks.
• Project Management: Track company-wide initiatives, follow up with stakeholders, and maintain accountability across the team.
• Process Improvement: Spot inefficiencies and recommend better systems, tools, or workflows to drive operational excellence.
• Meeting Prep & Follow-Up: Prepare agendas, capture action items, and ensure next steps are completed.
• Internal Communication: Serve as an extension of the CEO to keep the team aligned, informed, and focused on the right things.
• Research & Analysis: Provide the CEO with background, data, and recommendations to support decision-making.
• Execution Partner: Step in wherever needed — from vendor coordination to special projects — to keep momentum strong.

What We’re Looking For

• Experience in executive operations, business management, or a related field (freight/logistics experience is a plus, but not required).
• Strong project management and organizational skills — you thrive on structure, clarity, and follow-through.
• Excellent written and verbal communication.
• Tech-savvy and comfortable learning new tools quickly.
• A balance of strategic thinking (anticipating needs, seeing the big picture) and tactical execution (rolling up your sleeves to get things done).
• Someone who is dependable, resourceful, and thrives in a fast-paced, growing startup environment.
• Someone who speaks both Ukrainian and English is a preference! 

Why Join Us?

• Be part of a values-driven company that believes in service first.
• Work closely with the CEO and leadership team, gaining unique exposure to the inner workings of a scaling logistics company.
• Help shape systems, processes, and culture in the early stages of growth.
• Opportunity for career growth as the company expands.