Promo and Retention manager

Role overview: Join our fast-growing iGaming group of brands with 3+ years of success and a strong Tier 1 presence in a Promo and Retention Manager position.
This role involves developing and applying promotional strategies that boost customer acquisition, strengthen retention, and accelerate revenue growth.
If you’re ready to craft engaging promotions that drive player excitement and loyalty, we want you on our team!

Our requirements:

• 3+ years of demonstrated experience working in a Promotion/Retention role within the iGaming industry;
• Deep understanding of the iGaming industry, with solid knowledge of market trends, player behaviour, and regulatory requirements.
• In-depth knowledge of promotional tools and mechanics (free spins, cashbacks, tournaments) and bonus structures.
• Hands-on experience using analytical and reporting tools to track Promo campaigns.
• Ability to manage and prioritize multiple projects simultaneously and meet deadlines.
• A creative thinker with a talent for crafting compelling marketing content and campaigns.
• At least Upper-intermediate English level.

What will you do:

• Plan, launch, and optimize engaging campaigns, including free spins, cashback offers, tournaments, challenges, and seasonal events.
• Design promotional mechanics and reward structures that maximize player acquisition, engagement, retention, and reactivation.
• Own the promotional calendar and ensure timely delivery of all campaigns and assets.
• Analysing player data and behaviour to segment audiences and personalise promo offers;
• Monitor and analyze campaign performance using data and reporting tools, providing actionable insights and recommendations.
• Collaborate closely with CRM, BI, product, marketing, and compliance teams to ensure accuracy with regulations.
• Research competitor activity and industry trends to implement innovative and high-performing promotional concepts.

What we offer:

Our success depends on our talented employees who work online every single day with a sense of purpose and an appetite for progress.

• Competitive salary;
• Remote work in a flexible environment;
• 20 working days of paid vacation and education projects;
• Great product with our software solution;
• Opportunity for growth at professional levels, attending top industry events and conferences, and international workshops at our competence centers.

Don’t delay! Send your CV right now and join our highly professional and ambitious team.