Business Analyst

We are looking for an experienced Business Analyst to join a global RegTech product team operating in the financial services domain. This is a great opportunity for a specialist with a strong background in compliance and system analysis to work on strategic technology transformation projects in a highly regulated environment

What You'll Do:

• Analyze current workflows related to communication compliance, including:
  • Voice and screen recording
  • Data ingestion/export
  • Archiving, tagging, search, playback
  • Retention, legal hold, and audit logging
  • User access and role management
• Facilitate discovery sessions, interviews, and workshops with stakeholders from business, legal, compliance, and IT departments.
• Create detailed documentation of current workflows, data structures, and controls to ensure they meet regulatory standards.
• Develop well-defined functional and non-functional requirements to guide future solution design.
• Work alongside solution architects and technical teams to identify gaps and evaluate possible technology replacements.
• Contribute to business case development, RFP preparation, and vendor selection processes.
• Write user stories and define test conditions and acceptance criteria for implementation and migration activities
• Participate in change management and stakeholder communication planning.
   

Requirements:

• 5+ years of experience as a Business Analyst preferably in regulated industries (e.g., finance, insurance, legal, or public sector).
• Solid knowledge of regulatory compliance for electronic communications, data retention, and auditing.
• Hands-on experience with systems for communication capture, storage and monitoring
• Strong competency in documenting requirements, analyzing business processes, and producing clear technical documentation.
• Excellent communication skills with the ability to bridge the gap between business and technical teams
• Experience translating regulatory and operational needs into technical specifications.
• English - advanced
   

Nice to Have:

• Familiarity with voice communication platforms (telephony, UC, call centers).
• Knowledge of compliant data storage technologies, including immutable or WORM-compliant systems.
  Experience working with legal hold workflows and audit/compliance tools.
• Previous involvement in system replacement or migration projects.
   

What We Offer:

• Competitive salary that reflects your experience and skills.
• 20 days of paid vacation and 5 paid sick leaves per year.
• Working remote and flexible work schedule (additionally approved by project manager)
• Education and mentoring in your professional area.
• Compensation for professional and language courses.
• Opportunities for personal and career development.

• Friendly atmosphere, company events and gifts

   

If you're a Business Analyst with a strong compliance and systems background looking to contribute to innovative transformation projects in financial services, we'd love to hear from you!