Billing Manager \ Payment Specialist
About the Company:
Ultiself is the #1 Biohacking & Self-Improvement app on the App Store and Google Play. Powered by AI, Ultiself helps users build custom daily routines to boost their mood, health, and productivity.
We are not just an app — we are an ecosystem of wellness. Ultiself operates multiple health and wellness-related projects, including web platforms and mobile solutions in partnership with companies like RNK Health and Gaxos Health. These platforms focus on areas such as: Fitness coaching, Personalized supplement & vitamin intake, Healthy lifestyle optimization.
We are a fast-scaling remote-first company with a mission to revolutionize health through technology.
About the Role:
We are looking for a Billing Manager with hands-on experience in payment systems and billing optimization. Your primary mission will be to improve payment approval rates and ensure a smooth and scalable billing infrastructure across our projects.
This is a part-time opportunity for someone with strong analytical thinking, technical expertise in payment flows, and experience working with international payment systems.
Key Responsibilities:
- Manage and optimize integrations with payment providers (e.g., Solidgate, Stripe, or similar).
- Improve approval rates, rebill success, and decline recovery.
- Customize billing logic for different countries/regions and optimize retry rules.
- Monitor and reduce risk metrics: fraud rate, chargebacks, blacklist triggers, etc.
- Collaborate with product, finance, customer support, and risk teams to resolve billing issues.
- Monitor performance via dashboards (Looker / Tableau / or similar BI tools).
- Analyze and uplift billing KPIs: LTV, churn, ARPU, velocity rules.
- Implement and test new billing strategies to improve revenue flow.
- Support regular billing audits and ensure compliance with financial policies.
- Stay current on industry regulations (PCI DSS, GDPR, etc.) and fraud prevention trends.
Requirements:
- 3+ years of experience as a Billing Manager, Payment Specialist, or similar role in SaaS, e-commerce, or mobile/web platforms.
- Deep understanding of payment ecosystems: banks, gateways, multi-currency processing, regional regulations.
- Experience with retry logic, rebill flows, and decline recovery techniques.
- Strong analytical mindset and experience working with metrics like approval rate, churn, and fraud ratio.
- Comfortable working across time zones and teams in a fast-paced environment.
- Strong communication and documentation skills.
- Experience with Looker, Tableau, or similar BI tools.
Interview Process:
- HR Interview – 30 minutes
- Interview with Head of Product – 45 minutes
Final Interview with CEO – 15 minutes
What We Offer:
- Part-time remote flexibility (ideal for professionals managing multiple clients)
- Opportunity to work with cutting-edge health & wellness platforms
- Collaborative international team
- Direct influence on billing performance and company revenue
- Competitive compensation based on experience and impact
We will get in touch within 3 working days if your profile matches the role.
We look forward to hearing from you!