Key Account Manager (Fintech) Offline

📍 Location: Remote
📅 Format: Full-time
💼 Experience: 2+ years in B2B account management within fintech or related industries
 

🎯 Key Responsibilities:

• Build and nurture long-term relationships with key B2B clients.
• End-to-end account management: onboarding, support, and ongoing engagement.
• Identify client needs and offer tailored fintech solutions based on our product portfolio.
• Coordinate with internal teams (product, tech support, analytics) to meet client requirements.
• Upsell and cross-sell services to existing clients.
• Monitor service quality and customer satisfaction.
• Prepare commercial proposals, participate in negotiations, and maintain account reporting.
   

✅ Who We’re Looking For:

• 2+ years of experience in a Key Account Manager / Customer Success Manager / B2B Sales role.
• Understanding of the fintech / banking / payments industry.
• Strong communication skills with ability to work across all client levels (including C-level).
• Results-driven and highly responsible.
• Experience working with CRM systems and reporting tools.
• English proficiency — Upper-Intermediate or higher.

💡 Nice to Have:

• Experience working with enterprise clients (banks, payment platforms, retailers, marketplaces).
• Understanding of APIs, system integrations, and payment/financial processes.
• Existing network in the finance.
   

🎁 What We Offer:

• Competitive salary + KPI-based bonuses (including client satisfaction metrics).
• Opportunity to contribute to the growth of innovative fintech products.
• Influence over client service processes and customer experience.
• Flexible schedule and the ability to work remotely from anywhere.
• Corporate training and support for professional development.
• Paid vacation, sick leave, and equipment compensation.