Technical Support Engineer (Python knowledge required) to $650 Offline

We’re seeking a Technical Support Engineer to join our team and support our applications during weekend night shifts (Saturday & Sunday, 23:00–07:00). This role involves maintaining systems, resolving bugs, and ensuring application stability.

📍 Location: Remote
🕐 Schedule: Weekends, 23:00–07:00
 

Key Responsibilities:

• Respond  professionally to client inquiries via chat, email,  ticketing systems
• Escalate complex technical problems to the engineering team when needed
• Monitor system performance and ensure service uptime during assigned hours
• Manage and monitor cloud infrastructure
• Document incidents, resolutions, and contribute to internal support documentation
• Collaborate with internal teams to ensure smooth handovers and knowledge sharing
   

Qualifications:

•  1 (or 0.5+) year of experience working with Python/Django
•  English level: Upper-Intermediate or higher
•  Solid understanding of relational databases (PostgreSQL)
•  Familiarity with AWS (EC2, S3)
•  Strong debugging and problem-solving skills
•  Basic knowledge of REST APIs and front-end technologies (HTML, CSS, JavaScript)
•  Team player with good communication skills
   

Nice to Have:

•  Experience with Docker, Kubernetes, and CI/CD tools
•  Awareness of web application security best practices
•  Experience working within Agile methodologies