Analyst BI/Data (Clinical AI Platform) Offline

Analyst (Clinical AI Platform)

Location  Remote‑first within the EU/EEA (ability to travel across the EU)

Department  Product & Delivery

Employment type  Full‑time, permanent

Reports to  VP Product & Delivery

About Trialize

Trialize is pioneering the future of clinical trials with an AI‑driven SaaS platform that streamlines data management, patient engagement and advanced analytics. Our mission is to make studies faster, more reliable and more patient‑centric—ultimately accelerating access to life‑changing therapies.

Why this role exists

As the complexity of both our product and customer base grows, we need a versatile Analyst who can own customer requirements end‑to‑end while safeguarding platform compliance and data‑driven insights. You will be the connective tissue between customers, engineering, data science and compliance teams, ensuring that every release delights users and satisfies regulators.

What you’ll do

Core responsibility

• Analyse & document customer and internal requirements, translate them into user stories and functional specifications, and maintain our public product documentation (knowledge base, API docs, release notes).
• Design, build & maintain reporting dashboards surfacing actionable insights to customers.
• Own compliance & audits: keep the platform aligned with ISO 27001, ISO 42001, HIPAA, GDPR, ICH GCP, FDA 21 CFR Part 11; prepare evidence packs, manage risk registers, and host customer/vendor qualification audits.
• Facilitate customer success: lead weekly customer meetings, triage new requests, and maintain a transparent priority backlog aligned with customer value.

Must‑have qualifications

• Language proficiency: near‑fluent English (C1/C2). German or French at B1+ is a strong plus.
• Data & analytics: 3 + years of hands‑on experience with Power BI, Tableau or Superset, strong SQL, data modelling and ETL know‑how.
• AI productivity: demonstrable expertise using Gen‑AI tools (ChatGPT, Claude, Copilot, etc.) to automate analysis, documentation and project workflows.
• Domain expertise: solid understanding of clinical research operations; prior work in pharma, biotech, healthcare, CRO or eClinical SaaS.
• Compliance acumen: working knowledge of ISO 27001, ISO 42001, HIPAA, GDPR, ICH GCP, FDA 21 CFR Part 11 and practical experience maintaining controls and evidence.
• Project delivery: 3 + years managing cross‑functional software projects (Agile/Scrum or hybrid); confident with Jira, Confluence, or equivalent.
• Mobility: ability to travel within the EU for onsite workshops, audits and conferences (≈ up to 6 trips per year).
• Draft exemption (for Ukraine‑based only): candidates residing in Ukraine must provide proof of exemption from military draft.

Nice‑to‑have

• Certification: PMP, PMI‑ACP, PSM II/III or equivalent.
• Advanced data stack: dbt, Python/R for analytics, Modern BI (e.g., Metabase, Looker).
• Experience integrating LLM/AI features into SaaS products.

What success looks like after 12 months

1. Documentation delight – Users can self‑serve 90 % of product questions via clear, versioned docs you curate.
2. Insightful dashboards – Your BI solutions are live at ≥ 10 enterprise customers, credited with accelerating decision‑making and renewals.
3. Zero audit findings – Internal and customer audits pass with no major findings; risk scores trend down quarter‑over‑quarter.
4. Predictable delivery – Release burndown charts show > 85 % sprint predictability, with stakeholders praising communication.

How to apply

Attach your CV (PDF) and a short cover letter. In your cover letter, briefly describe:

1. Your most impactful dashboard project (tool, dataset, outcome).
2. How you have used Gen‑AI to save time or create value in a recent role.
3. Your approach to maintaining compliance in a regulated environment.

We review applications on a rolling basis and aim to respond within 10 working days.