Operations Manager (Payments)

We’re seeking a highly experienced Payments Operations Manager with deep expertise across high-risk merchant processing, international banking workflows, and secure operational environments. 
This role requires a sharp, detail-driven operator who can manage sensitive financial documentation, ensure airtight compliance, and coordinate seamlessly with global payments partners.

You will oversee mission-critical processes tied to MID acquisition, high-risk merchant onboarding, banking compliance, and the maintenance of multi-jurisdiction corporate structures. Precision, discretion, and exceptional operational discipline are essential.

What You’ll Do

• Monitor payment flows and detect anomalies
• Coordinate support, finance, and engineering teams
• Handle operational escalations and incidents
• Improve and document internal procedures
• Ensure smooth day-to-day operations across the payment stack

You’ll Be a Great Fit If

• Experience in fintech or payment operations
• Strong understanding of payment flows
• Excellent communication and coordination skills
• Problem-solver mindset
• Ability to work in fast-paced environments

Would Be a Plus

• Experience with high-risk payment processors (Rocketgate, Sticky.io, Konnektive, NMI, Authorize.net, Paynetics, etc.)
• Understanding of gateway routing, risk scoring, fraud controls, and merchant monitoring
• Ability to communicate with global banking partners (multilingual a bonus)
• Comfortable working within or close to the Dubai time zone
• Background in fast-paced, high-compliance environments
• Startup mindset — able to bring structure into evolving processes

What You’ll Have With Us

• Fully remote work
• High level of ownership
• Clear operational structure
• Supportive team with strong communication culture