Technical Writer

PIN-UP Global is an international holding specializing in the development and implementation of advanced technologies, B2B solutions and innovative products for the iGaming industry. We provide certification and licensing of our products, providing customers and partners of the holding with high-quality and reliable solutions.

We are looking for a Technical Writer to join our teams!

Requirements:

- Proven experience in writing user and/or technical documentation
- Ability to describe complex product functionality in a clear, concise, and user-friendly manner
- Excellent written and verbal communication skills in English, Ukrainian 
- Strong attention to detail and a structured approach to content creation
- Experience working in cross-functional teams (e.g. product, HR, tech)
- Strong self-organization and ability to prioritize tasks effectively
- Comfortable working with HR-related systems (HRMS, ATS, LMS, etc.)

Nice to have:

- Experience in video creation for feature explainers or product promotion
- Familiarity with tools like Confluence, JIRA, Figma
- Basic understanding of UX writing or interface content creation
- Experience in manual testing/QA or business analysis
- Background in HR Tech, CRM, LMS or a related field
- Users Training/ presentation skills
 

Responsibilities:

- Create and maintain user and technical documentation for HR.Tech products (HRMS, ATS, LMS, team platforms)
- Collaborate with HR and development teams to gather input and validate documentation
- Write clear, concise, and engaging content for various audiences
Structure content logically and ensure easy navigation
- Keep documentation up-to-date and relevant on internal platforms
- Translate technical concepts into user-friendly language
- Create short video tutorials or promo videos to support feature onboarding
- Support internal users by providing links or materials as needed
- Provide Demo/Training for Users (optional)

Our benefits to you:

🍀 An exciting and challenging job in a fast-growing holding, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more
🤝🏻 Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed
🧑🏻‍💻 Modern corporate equipment based on macOS or Windows and additional equipment are provided
🏖️ Paid vacations, sick leave, personal events days, days off
💵 Referral program — enjoy cooperation with your colleagues and get the bonus
📚 Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences
🎯 Rewards program for mentoring and coaching colleagues
🗣️ Free internal English courses
🦄 Multiple internal activities: online platform for employees with quests, gamification, presents and news, PIN-UP clubs for movie / book / pets lovers and more
🎳 Other benefits could be added based on your location