Business Analyst (logistics and supply chain domain)

We're not looking for just a BA — we're looking for a smart, sharp thinker with a creative twist and a value-driven mindset.

 

    Who we're looking for

    You’re a person who:

  • Can dive into any topic independently and deeply research it
  • Knows and loves to turn chaos into clarity through structure 
  • Pays close attention to detail while thinking strategically
  • Learns fast by absorbing best practices and adapting them
  • Understands not only how a product works, but how it should work

 

    What you'll need to succeed:

  • Business analyst experience
  • Experience in logistics and supply chain domain
  • Experience in FinTech or Digital Wallet domains will be a plus
  • Confident in all major types of business analysis documentation (BRD, SRS, User Stories, Use Cases, Acceptance Criteria, User Flows, BPMN/Flowcharts, ERD, Glossary, RACI Matrix etc.) 
  • Proficiency in service design and behavior-driven product design — creating user flows and UX strategies grounded in behavioral analytics and aligned with product goals.
  • Skilled in user interviews, stakeholder communication
  • Analytical and detail-oriented mindset
  • Creative problem-solver, not just a requirement gatherer
  • Deep understanding of value-first product thinking
  • Business and product research capabilities
  • Adaptability to fast-paced, evolving environments
  • Upper-Intermediate level of English
     

    What you'll be doing:

  • Collaborate closely with the Engagement team (tech and non-tech experts supporting pre-sale and onboarding processes)
  • Participate in discovery phases — conducting user interviews, performing deep research, structuring insights
  • Collaborate with design and sales teams to shape the right product for the right user
  • Possible involvement in company projects
  • Document the full product lifecycle — BRD, SRS, user stories, acceptance criteria, diagrams etc.
  • Map out user flows, customer journeys, functional specs, and pain point analysis
  • Service Design — define service architecture, touchpoints, and value delivery
  • Product Design:
    • Analyze user behavior (heatmaps, session recordings, analytics)
    • Identify UX/UI improvement opportunities and form hypotheses
    • Develop product design strategies based on real data and business goals

       

     What you’ll get:

  • Flat hierarchies and short decision paths, openness to new ideas
  • Flexible working schedule
  • Reimbursement for professional certification
  • Annual paid vacation — 18 working days
  • Paid sick leave — 10 working days
  • English classes
  • IT club card — applicable to the Lviv region
  • Sport classes compensation
  • Comfortable office locations or remote work
Published 11 June
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22 applications
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