Senior Data Analyst / Product Analyst

Product:
 

We’re committed to building a world where every older adult receives the care they rightfully deserve. With compassion as our compass and innovation as our engine, we're reshaping the future of caregiving. Our advanced technology provides around-the-clock health monitoring for seniors at home, delivering real-time emergency alerts, insightful data, and predictive analytics to support proactive, effective care.

Here, you'll find exciting opportunities to grow professionally, make a real and lasting impact on both our products and our company, and be part of a mission that genuinely matters.

About the role:
 

Are you passionate about turning data into real-world impact? We’re looking for a sharp, data-driven thinker and doer to join our product team. As our Product & BI Analyst, you won’t just crunch numbers—you’ll unlock insights that shape how we build, deliver, and scale products that make a difference in people’s lives. You’ll be at the intersection of product, operations, and strategy—empowering teams across the company to make smarter, faster, and more impactful decisions.

Key responsibilities:
 

• Own the BI domain: Lead company-wide analytics, define processes, and champion a data-driven culture.
• Enable data-driven teams: Partner with Product, Operations, Customer Success, Marketing, and Sales to track KPIs, analyze performance, and uncover improvement opportunities.
• Turn data into impact: Identify trends, anomalies, and opportunities that shape product and business decisions.
• Define KPIs and data needs: Collaborate with Product and R&D to define success metrics, guide event implementation, and ensure relevant data sources and flows are in place.
• Design accessible reporting interfaces: Build intuitive dashboards and reports that provide easy access to key metrics and clearly surface insights for each stakeholder.
• Recommend the right tools: Evaluate and guide the selection of data tools that support evolving business needs.

Requirements:
 

• A proficient analyst: 5+ years of experience in a BI/Data/Product Analyst or similar role, preferably in a SaaS environment, working closely with product teams to define, track, and analyze KPIs.
• BI Technologist: Expert in BI tools (e.g., Tableau, Looker, Mixpanel, Power BI) and SQL, (Python - advantage), with a strong ability to build clear, actionable reports and dashboards.
• Excellent communicator and collaborator, able to work with cross-functional teams—including senior leadership—and translate data into clear, business-relevant insights.
• Proactive and adaptable, with a self-starter mindset and ability to thrive in fast-paced, evolving environments; comfortable juggling multiple data sources and requests.
• Hands-on ownership mindset, able to define data needs, shape the instrumentation process with R&D, and deliver complete, coherent, and user-friendly data products.
• B2+ English level (speaking and writing)