Junior Customer success manager to $950 Offline

Lovat is looking for a Support Manager (no experience required)!

About Lovat:

Lovat provides comprehensive tax management solutions through a cutting-edge software platform. We empower businesses to navigate the complexities of tax management effortlessly, ensuring compliance, efficiency, and sustained success.

About the Role:

This is a full-time remote opportunity for an enthusiastic individual to join our growing support team. As a Support Manager, you will:

• Provide exceptional support to our clients, addressing inquiries and resolving issues promptly.
• Maintain and nurture relationships with existing clients to ensure their ongoing satisfaction.
• Collaborate with the sales team to identify opportunities for enhancing client experience and retention.

• Analyze client feedback and support data to inform improvements in our services and platform.

   

Qualifications:

• Excellent communication and interpersonal skills (written and verbal).
• Strong organizational skills and attention to detail.
• A passion for learning and a willingness to grow.
• Advanced or Upper Intermediate level of English and Russian language.

• Ability to work independently and as part of a team.

   

Bonus points:

• Experience in customer support or a related field (a plus, not mandatory).

• Fluency in Italian, French, or German (a valuable asset).

   

We offer:

• A supportive and collaborative work environment.
• Opportunity to learn from experienced professionals.

• Competitive salary and benefits package.

   

Monthly Base Salary:

• First Month: 750 EUR 

• Third Month: raise of 100-200 EUR gross is possible (dependent on client satisfaction and support metrics)

   

If you are a highly motivated individual with a passion for helping others, we encourage you to apply!

We look forward to hearing from you!