Risk and Payment Agent Offline

Stay Group is an innovative Marketing company with a mission to help businesses acquire their target customers and create top-tier solutions in the iGaming and entertainment industry. Currently, we are looking for our perfect Risk & Payment Agent to join our team to achieve better results together.

Requirements:

• Experience in processing payments.
• Experience in document verification.
• Attention to detail.
• Analytical mindset.
• Ability to work in a team.
• English proficiency level B2.

Responsibilities:

• Suspicious and fraudulent customer activity patterns.
• Payments’ risks analytics and further payments processing.
• Analysis of fraud cases, violations of website rules, etc. Fraud cases, T&C violationі, suspicious patterns analyzing.
• Evaluation and verification of documents provided by customers as part of the KYC process.
• Monitoring, analysis, and evaluation of large winnings to identify potentially risky patterns.
• Collaboration with other teams to share information and strengthen security measures.
• Maintaining the required reports.

Plus:

• Knowledge of the SoftSwiss platform.
• Basic knowledge of document requirements.

Benefits:

• Freedom to choose where to work: work from anywhere in the world with the freedom of remote options, or join our dynamic office in Kyiv for an inspiring in-person experience.
• Flexibility: enjoy flexible working hours that let you balance your personal and professional life while staying focused on delivering great results.
• Corporate English speaking club: improve your English proficiency with regular practice and expert guidance.
• A Culture That Cares: thrive in a friendly environment where a strong corporate culture builds connections, drives innovation, and makes you feel truly valued.
   
• Accelerate Your Growth: seize career advancement opportunities in a rapidly expanding marketing company. As the company scales, so will your professional journey.