Sales Manager B2C Offline

We are looking for a passionate and dedicated Sales Manager B2C to join our team. In this role, you will be instrumental in delivering exceptional customer experiences and nurturing long-term relationships with individual clients. You will be part of an international team supporting a rapidly expanding global network of biomaterial storages.

Main Responsibilities:

• Manage and monitor client reservations and orders, ensuring timely and accurate processing.
• Maintain clear and proactive communication with the production team to guarantee smooth fulfillment of client requests.
• Serve as the main point of contact for clients, providing relevant and up-to-date information on available biomaterials and services.
• Oversee and maintain accurate documentation in compliance with internal standards and international regulations.
• Prepare regular sales and activity reports, offering insights and suggestions for improvement.
• Support existing clients throughout their journey, offering guidance, empathy, and tailored solutions to meet their needs.

Qualifications:

• Proficiency in English (B2) or higher.
• Proven experience in online sales and digital client communication.
• Previous experience in reproductive medicine or a related field is required.
• Hands-on experience with CRM systems and structured lead management.
• Existing contacts in the medical industry (fertility clinics, doctors, medical coordinators, etc.) are a strong advantage.
• Knowledge of a second foreign language is a strong advantage.
• Strong communication, negotiation, and relationship-building skills.

What We Offer

• Competitive Salary: A remuneration package that acknowledges your expertise, experience, and contribution to our team.
• Stable International Work Environment: The opportunity to be part of a robust, global company that offers a dynamic and multicultural workplace.
• Comprehensive Benefits Package: A wide range of benefits designed to support both your professional development and personal well-being.
• Collaborative Team of Professionals: Work alongside passionate experts who love what they do and are always looking to grow and excel.
• Empowerment to Innovate and Improve: We value your initiative and give you the space to propose and implement improvements in your area of work.

Apply today to join our team!