IT (System) Administrator to $2000
About the Work:
RFA provides technical assistance to multiple Ministries to:
- Improved capacity of GoU to establish EU compatible and decentralized strategic and recovery planning framework that align sector plans across government
- Improved capacity of GoU to develop gender-responsive, citizen-oriented, inclusive and environmentally sensitive policies within the strategic and recovery planning framework
- Improved capacity of the GoU to manage the consolidated policy agenda in a transparent, accountable, evidence-based manner
To achieve these objectives RFA Project is developing software to automate the abovementioned processes.
The Role:
The IT (System) Administrator will be responsible for the administration and maintenance of all software utilized within our project, including but not limited to Wi-Fi networks, Google Workspace, Jira, and SharePoint. Additionally, the role involves managing instances of our IT products across test and staging environments.
Key responsibilities:
- Software & Server Administration: Administer and troubleshoot Linux-based network infrastructure, including secure VPN configurations (e.g., OpenVPN, WireGuard) to ensure encrypted access to internal systems and remote environments.
- Ensure compliance with Ukrainian government regulations on cybersecurity and protection of information systems, especially those relevant to information telecommunication systems (ITS) 2 and 3 classes.
- Maintain and administer web-based software and servers, including Google Workspace, Jira, and SharePoint.
- Virtual Environment Management: Oversee the administration, maintenance, and optimization of virtual environments.
- User Training & Support: Train staff on software usage and emerging technologies, ensuring seamless adoption.
- User Account Management: Set up, maintain, and delete user accounts as required.
- Technical Documentation: Develop and maintain documentation, including administrator guides, manuals, and troubleshooting procedures.
- IT Support: Provide day-to-day technical support to end users and development teams.
Required Qualifications:
- Education: Degree in Computer Science, Information Technology, or a related field.
- Experience:
- 2+ years of experience in software administration.
- Demonstrated experience administering Linux-based systems and networks, with practical implementation of VPN solutions for secure remote access. Understanding of network routing, access control, and traffic filtering in Linux environments.
- Experience with backup strategies and disaster recovery planning.
- Practical knowledge of security best practices for web service administration.
- Experience in software documentation (guides, tutorials, quick-start guides).
- Practical knowledge of security best practices for web service administration.
- Experience with backup strategies and disaster recovery planning.
- Demonstrated experience administering Linux-based systems and networks, with practical implementation of VPN solutions for secure remote access. Understanding of network routing, access control, and traffic filtering in Linux environments.
- 2+ years of experience in software administration.
- Skills:
- Strong problem-solving and troubleshooting abilities.
- Excellent communication and interpersonal skills.
- Ability to work effectively both independently and in a team environment.
- Language: Upper-intermediate or higher level of written and spoken English.
- Citizenship: Ukrainian citizen.
As a plus:
Knowledge of national cybersecurity standards and procedures for building and supporting government-grade information systems (2nd and 3rd classes ITS)
- Certification in relevant areas (server OS, virtualization, cloud, databases).
- Experience in software development.
- Windows OS and Unix OS.
Automation of routine actions with scripts and script writing.
Indicative LOE/Time Frame:
Full-time, Monday-Friday.
Location of Position:
Remote, with the ability to work from the office in Kyiv when required.
The duration of the contract is till the end of 2025 with a possibility of extension (subject to approval and implemented deliverables during a previous deployment).
For contracting (after the job offer is made), the selected candidate is expected to be registered as a Private Entrepreneur of the 3d group (consultancy services).
Citizenship: Ukraine.
Language Requirements:
Ukrainian, English โ upper-intermediate+